Beautiful hotel, lovely staff. Very limited service by the pool area but David from the…
Very comfortable and excellent service. Perfectly clean room, attentive staff, good…
此住宿聲明其有遵循Intertek Cristal (國際第 3 方專業機構)及Safe Travels (世界觀光旅遊委員會)清潔及消毒指引。
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
每間客房在各次預訂之間會留空至少 24 小時。
所有 12 歲或以上旅客均須出示登記入住前 72 小時內發出的新型冠狀病毒肺炎 (COVID-19) 陰性檢測結果。所有 12 歲或以上旅客均須出示新型冠狀病毒肺炎 (COVID-19) 疫苗接種記錄；旅客須於登記入住前至少 15 日完成接種疫苗。
此住宿確認有遵循以下清潔及消毒指引：Intertek Cristal (國際第 3 方專業機構)及Safe Travels (世界觀光旅遊委員會)。
入住時使用的信用卡 (以備雜費之用) 之持卡人姓名，必須是主要訂房人。
Lovely hotel in beautiful setting. Bedroom with terrace was very clean , comfortable and had everything we needed. We used rooftop bar .. expensive drinks and we got charged an extra drink by mistake… wouldn’t normally have worried about this if they’d just reimbursed straight away when I raised the issue but it seemed to be a real song and dance a in the end as they couldn’t seem to credit my card back just gave me cash…. This wasted some time on our leaving day when we just wanted to get by outside pool! Otherwise restaurants are also good… just seem to be very expensive wine! Great facilities onsite too with inside/outdoor pool plus the spa for treatments. Good stay overall.
Natalie, 1 晚旅遊, 2021年06月10日
A beautiful new hotel in Cognac. It’s really close to the town centre so great for getting around. They have done a wonderful job of creating a hotel from an old distillery. The staff are lovely and can’t do enough to help. The pool is also great. It’s a half in and half out with a small garden outside for relaxing. We were lucky enough to get a room upgrade and this had its own little garden. There are two restaurants and two bars at the hotel (although the Cognac bar is closed until September this year) If there are a couple of areas of improvement I would say breakfast is a bit haphazard. They got our order wrong a couple of days and we were left for a long time without food (one day they forgot us entirely) Also there is no food or drink served by the pool. Some days they had water down there but it would have been nice for some service to make the experience even better.
Claire, 7 晚旅遊, 2020年07月10日
Stunning makeover of buildings with imaginative modern architectural additions linking the buildings. The evening restaurant food was a triumph but the breakfast menu needs attention. My only niggle was no mirror in the separate toilet and lack of a handy power point outside the bathroom door to allow use of a hairdryer in front of the bathroom mirror.
Sue, 1 晚旅遊, 2019年09月14日
Stunning hotel with exceptional decor. Excellent meal in The Distillery. Very quiet room with comfortable bed.
1 晚旅遊, 2019年09月06日
We stayed for one night in cognac and this hotel was every bit luxury. We were upgraded into one of their suites which was absolutely stunning. This is such a beautiful hotel, with great amenities and amazing staff.
Laura, 1 晚旅遊, 2019年08月23日
Brand new and very lovely. Huge room. Everything clean and working. Great pool. Choice of bars. Fantastic friendly staff. A chic, charming base to see the town and the region. Really enjoyed staying there.
3 晚浪漫之旅, 2019年07月17日
Amazing luxury hotel. Wonderful amenities and great dinning experience.
5 晚浪漫之旅, 2019年07月04日
We book this hotel for a night as a stopover during our road trip in france. The Chais Monnet was actually a really nice surprise. The location is amazing in the middle of the old town of cognac. Mixing old architecture with new buildings. The amenities are real 5* The rooms a beautiful and very confortable. I would recommend a 2/3 nights stay The only point of our stay was the service at the restaurant, really labourious and slow. Congratulations to the people who made this location possible I really loved the roof terrace with nice sound (electronic deep house) and amazing views. People here are amazing
Guillaume, 1 晚浪漫之旅, 2019年06月29日
Hotel Chais monnet was beyond superb. We stayed in a standard room. It was huge! We saved up our Hotels.com and redeemed our free hotel night stay here. It cost us about $70 after redemption "maybe a bit more I can't remember". The hotel staff were very nice and went out of their way to help us. Our train arriving in Cognac was running late and we had arranged to pay for the hotel car to pick us up at the train station to bring us to the royal castle cognac tour. I called them from the train and told them we were running late and they informed the driver and it was no problem. They dropped us off at the tour and brought our luggage to our room. Granted it wasnt far to the castle or hotel but it was the service that stood out nonetheless! If you are ever in Cognac and can stay here you must! Even the standard room made us feel as if we were royalty.
Jason A, 1 晚浪漫之旅, 2019年04月03日
christopher, 2 晚旅遊, 2019年01月28日