It was a first hotel with everything excellent, we love oir staying in this hotel
Oscar Daniel
Oscar Daniel (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 21 日
Reyna
Reyna (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 27 日
Todd Clifford
Todd Clifford (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 26 日
It was really well run and managed. Clean very nice rooms. Well maintained. Food was excellent. The only negative is maid did not restock fridge water or coffee etc. They did not have it in their cart. I would go back. I loved every time we came back from excursion the lobby bell boy would say" welcome home". It always made us feel welcome. If you are all inclusive do not write any tip on the bill. We always tipped in cash but if you note this on receipt you will owe this at the end. No one explained this. Do not do the time share unless your interested. Its 2 or 2.5 hours pure pressure selling Resort was beautiful. Nice clean pools and premium drinks. All restaurants were very good food. All staff helpful and nice to deal with. Our safe battery was low and asked to fix they and they did it right away. Beautiful views and comfy beds. Very nice area with walking path across street to go to bucerias. Taxi's everywhere. I like the fact they have food safety designation. You wont be disappointed here. Kudos to management.
Caroline
Caroline (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 26 日
Resort located at very quite and safe place.food server were really helpful. Pool has plenty of chairs.Hot water pool located at sea view .Every thing was perfect. All rooms has partial sea view .loved the property layout big pool right at beachfront
PARMINDER KAUR
PARMINDER KAUR (6 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 1 月 15 日
Service was not as fabulous as it has been in the past. Computer system was not working. Love the wrist band door keys but not how they hang down where they’re tightened (ended up in food several times). Mold on the bathroom ceiling. Dirty floors. Patio door didn’t lock. Food was okay. Theme nights were very loud from in the room with closed doors.
Barbara
Barbara (8 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 13 日
Members can be territorial. So is too expensive. Complimentary Shuttle to the nearby cities old be nice
Anar
Anar (8 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 11 日
Starlee
Starlee (7 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 8 日
Rafael
Rafael (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 7 日
The property is beautiful and the food is great, if you compare it to other "all inclusive" resorts.
Also the drinks are brand name drinks.
The area is beautiful, short walking distance to Bucerisas and the beach is perfect!
We booked "Junior Suites" and were surprised to get just regular rooms. Apparently this is what Junior Suites mean in this resort.
Staff is great but the biggest challenge was reception. their English is close to non-existent and they are S-L-O-W...
Bottomline, if you set your expectations straight, this is a great resort and we would definitely consider coming back...
Raphael
Raphael (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 6 日
Everyone was nice! Great customer service!
Maria
Maria (2 晚行程)
Orbitz 真實旅客評價
10/10 完美
2025 年 1 月 5 日
Virginia
Virginia (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 2 日
Mark
Mark (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 1 日
Berenice
Berenice (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 1 日
Maria Baeza
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 31 日
Our stay at the hotel was great. Pools are nice and warm, food was good. Beach access and activities were good too.
Shailesh Pandurang
Shailesh Pandurang (5 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 30 日
Pésimo servicio en el Restaurante El patrón
Lo peor de la experiencia fueron algunos meseros sobretodo del restaurante el patrón en el turno de la tarde noche, pésimo servicio. Solo atienden a los extranjeros con buen modo para los nacionales el servicio de verdad es pésimo. Y en palabras del mesero, “la propina es de $20 a $30 usd”
Viviana
Viviana (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 30 日
Martha
Martha (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 12 月 29 日
We were part of a group. With multiple people staying in suites. Our suite was noisy, the mechanicals kept us awake every night. The suites encountered the same problem. The staff was rude and dining options were limited. Would not go back.
Hector
Hector (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 27 日
Great Location
Medium size with the best pool
Pool is huge and perfect for kids and adults
Beautiful jacuzzi
Very slow food service at el Patron dining.
Berenice
Berenice (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 25 日
It is a decent resort. Room was clean and comfortable. Pool area was well maintained and loungers were cleaned daily.
The biggest issue we had with limited food options and same menu for vegetarians. We went to the same Italian restaurant for dinner which got boring. The food service was super slow. It also took a long 1-1.5 hrs to get food at Taco bar and El Patron. It was always an hour wait to get seated at the Italian restaurant. The staff seemed overworked and a bit rude at times.
Hitesh
Hitesh (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 23 日
Trip
Nice environment.
Porfirio
Porfirio (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 12 月 20 日
The only thing preventing me from giving excellent on this review is the food poisoning me and my whole family received from the tacos Al pastor. Don’t eat pork. Everything else was amazing. We come here every time and it’s the best!