The hotel is great and has a lot to do nearby. The only compl
Gueidy
Gueidy (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 22 日
Elizabeth
Elizabeth (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 21 日
Alfredo
Alfredo (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 21 日
Only issue we had were people letting their children run and scream.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 20 日
It’s bad experience that they have check in time 4pm and park and recreation close at 5 pm and they charge for the resort fees high and people don’t get time to enjoy and play those. Cheating people and taking money only.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 19 日
Melvin
Melvin (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 19 日
Samantha
Samantha (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 18 日
Stay was great besides the two times the front desk ignored and skipped me while was in line . I don't know if was a racist thing or not , no apology and I'm sure camera will show I waited and was next both times
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 18 日
When we arrive , it was around 5:00 pm but our room was not ready , we sat in the lobby and waited. It was not a long wait and the person who checked us was very nice and friendly. I do not remember his name but he was lovely.
We were shown your room. It was a tired and well won room in great need of a refurbishment. Nice balcony over looking the license to chill pool. However, only one chair on the balcony. Missing tile on the floors. Box spring for the bed was sagging, ripped and disgusting. I had asked for a handicapped accessible room but it had a bathtub with a side that one must bring their leg over to get in. No hand grabs at the sides of the tub only at the wall to the right of the tub, prime fall risk!! All together an unacceptable room. We went to the lobby and a very nice man ? Javier assisted us in a new room
Eileen
Eileen (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 14 日
CHARESE
CHARESE (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 13 日
Beautiful, but filthy
It was a beautiful resort with great pool and amenities. We loved having access to the water park next door. However, the hotel room was filthy. Filthy. From food crumbs on the nightstand, to feces splattered all over the bathroom walls, to floors that you couldn’t walk barefoot on without washing your feet off. It was the dirtiest hotel room I’ve ever been in.
Macy
Macy (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 10 日
Meh
Check in was very slow. Building is poorly air conditioned in hallways and long walks to elevators. The pool is really nice as well as pool bar.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 8 日
Bill
Bill (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 8 日
Dawn
Dawn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 7 日
Monica
Monica (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 6 日
No ac during stay
The hotel itself was great wcept no air air-conditioning in our room from the start and nobody would help is or move rooms
Chad
Chad (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 5 日
Jennifer
Jennifer (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 2 日
Stacey
Stacey (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 1 日
Beautiful resort but very hard beds!
The overall resort was very good. It was super clean including the pool area and rooms! Everything was updated but the beds were like sleeping on the floor they were so hard. Nice gift shop and great little market to get snacks pastries breakfast sandwiches and coffee. The bar and grill by the pool is a little overpriced for bar food and drinks but the inside restaurant was very good. You also have to watch your check because at first we were tipping and did not realize gratuity was included on the bill. The waterpark and shops and restaurants are just a walk down the hill less than a half mile. The worst part was checking in. Our flight got in early but they did have a nice locker room to change into your bathing suits. However someone was supposed to call us when our room was ready but by 5:00pm still no call. Everyone in line had also been told the same thing and had waited for hours with no call. Went up to front desk stood inline for 30 minutes and got a room on the first floor. When I asked if there was something on the second floor or higher he told me that’s all they had available. I would recommend if you get there early keep going up and ask about your room. It’s a beautiful area and there were plenty of chairs by the pool. Fresh pool towels are provided each day free of charge! Plenty of games for the kids at the pool
The valet guys were awesome letting us get access to our luggage while we were waiting for our room to be available. Overall I would go back!