It was an awkful experience
. This place is less than basic. You are charged for 100 yen for one set of towels, the hand basin has a dead bug in it. No liquid hand soap, only a thin PC of left over soap given. Owner very hostile, asked me to make up my own tatami, after 10 min of negotiation, he reluctantly did it. Shower in onsen only gives out cold water, the ceiling light bulb was blown at night so I had to grope in the dark. When I checked out, owner refused to help me carry my luggage up the stairs. The place is old, worn n not well kept and clean.. I would advise travellers to stay away from this place. I don't understand why a reputable site like hotels.com would sell this place, which is a disgrace.