Exceptionally nice employees who went out of there way to contact us after leaving our…
The hotel was located central to everything my family and I wanted to do. It made…
此住宿聲明其有遵循Clean Promise (洲際酒店集團)及新常態旅遊 (美國旅遊局)清潔及消毒指引。
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗；住宿採用靜電噴霧清潔消毒。
每間客房在各次預訂之間會留空至少 24 小時 日。
此住宿確認已遵循Clean Promise (洲際酒店集團)指引採取清潔及消毒措施。
此住宿歡迎各種性取向及性別認同的旅客 (LGBTQ 友善)。
Traveling with kids, we were given a room on the same floor where hotel lobby was. Spacious room, very dim lighting. Five minutes after we walked in, my kid had to use the bathroom. Toilet seat was wobbly, she could've fallen into that nasty toilet, but there were other pressing issues. Flies! Flies everywhere! My kid starts to freak out, i get her out of the bathroom, take her to the bed, as i turned down the comforter, I found stains on the sheet that looked like blood stain. At this point, I'm already feeling icky about being in this dumpy room. I call the front desk- and he he said he will give us a different room. Got to the second room and mind you it is 930pm already with two little kids. This room didn't have any flies! what a relief! but again the wobbly awful toilet! I made peace with it. I wasn't gonna call front desk again. It was getting closer to 10pm. Bed was comfortable, some pillows smelled of curry. But we had four pillows to choose from. So again, i said it is ok, we can sleep. Room was nice and big, still not properly lit. but whatever. Thought I would sleep in, after a long drive and this situation with the hotel. Nope, wasn't happening. The alarm went off early in the morning, waking all of us up. I tried to shut off the alarm, only to find it greasy and yucky-somebody had grabbed the alarm with greasy hands before us, and of course it was not cleaned. Just like little smudges here and there all over the hotel room. I can't even begin. Lot of oversight
1 晚家庭旅遊, 2021年06月04日
Overall excellent experience. With the COVID restrictions finally coming to an end I'm sure the breakfast selection will improve. This Hotel was doing the best they could under the circumstances.
James, 2 晚家庭旅遊, 2021年05月30日
Should have better breakfast ! Bagels and muffins don’t count as a breakfast!
1 晚家庭旅遊, 2021年05月28日
Breakfast was scaled way back due to Covid and the staff was stingy with handing out pool towels (we had to share amongst our family). However, our visit was otherwise great - the room was larger than expected, very clean (which is most important to me), well priced, and only 10 minutes from the falls.
Jennifer, 1 晚家庭旅遊, 2021年04月02日
The room's heat was broken, which was rough for my parents. Elvis was amazing and gave them another room, and we arrived at the hotel at 2 am. We ended up staying in the broken room only because we were fine and it was 2 am. Next morning I went down to just get another night in the broken room, and was told it was already rented for the night..... broken. No one ever went in the room and with covid19 and the necessary sanitation, they never went in. Come to find out, he lied because he didn't want to rent me another room. While Elvis was amazing, the guy with no name tag or pleasant attitude caused a less than 5 star review.
Hollie, 2 晚家庭旅遊, 2021年04月01日
2 晚家庭旅遊, 2021年03月27日
I liked the size of the rooms and ,I think property is relatively newly built,staff was courteous .It was a one night stay with family, we had multiple rooms. It is about 10 min drive from Niagra falls on U.S side.
NAVIRA, 1 晚家庭旅遊, 2021年03月27日
Everyone was so nice and the place was immaculate I’d stay here again in a heartbeat.
Kara, 1 晚家庭旅遊, 2021年03月11日
It was a nice, clean hotel but not enough staff. There wasn’t anybody at the front desk upon arrival & took a phone call to get someone to help us check in. Every time I went to the front desk nobody was there. I think the poor girl working the front desk was doing everything including cleaning the rooms but I’m not sure
1 晚家庭旅遊, 2021年02月26日
Have stayed many times and each time has been pleased.Will continue to go back when needing a run on in the area.
1 晚旅遊, 2021年02月23日