good place to stay.
Hotel was nice and staff was friendly. The cleaning service left some to be desired.
此住宿聲明其有遵循GBAC STAR (凱悅)清潔及消毒指引。
可攜帶寵物但需額外收費 每隻寵物每星期 USD 75服務類動物豁免收費
凱悅酒店 (Hyatt) 慣常做法如下：即使旅客要求保持私隱，酒店職員至少每 24 小時仍可進入任何有人在內的客房 1 次。在進入有人在內的客房前，我們會盡力預先通知已登記的旅客。
泳池開放時間為 06:00 至 22:00。
此住宿確認已遵循GBAC STAR (凱悅)指引採取清潔及消毒措施。請注意，不同國家和住宿的文化和旅客政策或會有所不同，顯示的政策由住宿提供。
寵物按金：USD 75.00 / 每次住宿
I stayed in a high king room with a spa shower. When we checked in they gave us a room on the third floor that was a handicap room. I asked them and they quickly corrected it. The room was very nice and spacious. The spa shower was awesome. I would stay here again
Tanya, 1 晚旅遊, 2021年07月28日
We didn't hate our stay nor did we actually complain. The service and friendliness was decent but was not as good as I would have expected from a Hyatt Hotel. The hotel room had a lingering musty smell not overwhelming but noticeable and the first thing I noticed was a leftover greasy handprint on the adjoining door to the other room when I first walked in as well as a ring sized burn on the dresser under the TV. The room also was quit dusty around all the vents and the on top of the closet my son threw his toy up there and when I went to use a hanger to reach it thick dust and dirt fell down with the toy. The shower in the bathroom was wonderful but again there was dirt and hair left in it from the previous guests as well as in the actual sink and in the corner of the bathroom floor. The sink didn't drain very well and the faucet was kinda loose. So I'm not real sure how well they are taking precautions with covid cleanings. I straightened up our belongings every time we left and we came back to clean towels and our beds made but they never cleaned the floors or surfaces so I don't know their requirements with the cleaning. The comfort of the room was nice considering everything else mentioned and it was nice to wake up and go downstairs to coffee and breakfast every morning. We didn't spend much time in the room during the days so we didn't utilize the gym or the pool. The pool smelled very strong of chlorine so we didn't take the kids in the pool.
Franki, 5 晚家庭旅遊, 2021年07月25日
It was ok. Booked it because it had an indoor pool. The pool was cloudy and the water was cold and there was a light sitting outside the pool.
Terrishia, 1晚好友同遊, 2021年07月25日
It was great place to stay. Accessible, clean and great breakfast.
Katherine, 1 晚家庭旅遊, 2021年07月22日
The hotel was in a good location, however amenities were lacking. There are no microwaves in the guest rooms but their is a mini fridge. If you need to reheat something you have to go to the lobby on the first floor then go back to your room. The furniture in the lobby needs cleaning. They offered beverages for purchase but no type of food selection. I also did not like the frosted glass door to the bathroom in our suite. There were four is us in the room and my husband and I had to make sure we were on the other side of the bedroom to make sure the kids had privacy while they were in the restroom. While the price was decent, I would not stay there again. I’ll go back down the street to the hotel that has a full service kitchen in their suites.
Flesia, 3 晚家庭旅遊, 2021年07月21日
We booked a king bed with sleeper sofa for a quick overnight during a long road trip. The bed was very comfortable and clean, and the staff was warm and friendly. However, I am really surprised that this hotel had such a high rating based on the cleanliness of our room. There was dirt in the sleeper sofa when we unfolded it to use for our young daughters. There was hair in the shower, and one of our towels was stained. The paint was peeling off the ceiling and the couches in the common area were stained. The breakfast also left much to be desired, although brag could have been because of Covid. We have stayed at several Hyatt Place hotels before and had great experiences. This one does not deserve such a high rating in my opinion.
Ashley, 1 晚家庭旅遊, 2021年07月21日
Place is ok just average. No hairdryer in the room and we had to go to the lobby to get one.
Hideaki, 1 晚家庭旅遊, 2021年07月20日
The stay was amazing, the walk-in shower had 3 shower heads, it massaged my neck and my mid and lower back. We had a free breakfast every morning, if we needed anything we just asked management.
Edward, 4 晚旅遊, 2021年07月19日
Staff was friendly, room was clean, but common areas like hallways needed to be cleaned
keith, 2 晚旅遊, 2021年07月16日
We had a great time
Lynn, 2 晚家庭旅遊, 2021年07月16日