terrible network terrible network terrible network
Good location comfortable hotel
此住宿聲明其有遵循Ecolab (環球第三方專家)及必維國際檢驗集團 (環球第三方專家)清潔及消毒指引。
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
SPA 天天開放。18 歲以下住客禁止進入 SPA。
可提供摺床，但需額外支付每日 USD 50.0
自助早餐需額外收費，每位約 USD 12
機場接送的收費為每輛車 USD30000 (單程；最多接載 4 人)
1 歲或以下兒童的機場接送費用為 USD 30000 (單程)
18 歲以下住客禁止進入 SPA。店內保安設備包括一氧化碳探測器、滅火筒及煙霧探測器，讓住客安心放心。
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗；客房大門於清潔過後進行密封處理；住宿採用靜電噴霧清潔消毒。
每間客房在各次預訂之間會留空至少 48 小時 日。
此住宿確認有遵循以下清潔及消毒指引：Ecolab (環球第三方專家)及必維國際檢驗集團 (環球第三方專家)。
Excellent hotel & service beyond expectations!!
Sharon, 1 晚旅遊, 2020年12月12日
Breakfast was changed from a buffet to a waited on service in response the the COVID-19 which I thought was very good. Breakfast was very foods and staff
Callum, 2 晚旅遊, 2020年03月16日
The service is awful! Employees are not nice and are not willing to help. For example, My phone in the room never worked and I had to call 3 times and they never fixed it.
11 晚商務旅遊, 2020年03月09日
Clean, great amenities. Got upgraded to a city view. Cindy, soft bed. Rooftop pool great. Spa is great. Friendly and helpful staff. Close to shopping and activities.Great breakfast buffet.
Nai, 3晚好友同遊, 2020年03月06日
Really nice hotel with good service! It is in somewhat of a busy area (Shops, malls, cafes, metro, bus, park etc near-by; but about 20 mins by taxi to the downtown area. While the hotel room was nice..door lock wasnt working, in-room safe battery had to be replaced. washroom drain had to be cleared of the smell - during my stay. However, I would stay here again and would certainly recommend it.
2 晚商務旅遊, 2020年03月04日
Great pool area on the roof with incredible view of Santiago.
2 晚浪漫之旅, 2020年02月21日
Very friendly staff. Fabulous rooftop pool, amazing view of the city and mountains in background. I really enjoyed the ambiance the Club 23 rooftop has at night. Rooms very modern and spacious. Great value for this ultra modern hotel. I highly recommend this Hotel.
steven, 1晚好友同遊, 2020年02月18日
Decent spa facilities which were also available after check out. The gym wasn’t the best equipped in terms of weights. Good roof terrace with a pool but it is busy and getting a sun lounger is not easy. Staff were all friendly and helpful.
Rob, 1 晚旅遊, 2020年02月14日
The bathroom basin was clogged and could not use it right away and although someone came promptly, I wasn’t expecting this from Icon. Also, the quality of towels are disappointing, they were thinned by overuse, some with dirt (although “freshly cleaned”). They desperately need to be changed. The safe’s battery was weak so I had to call again for help. On last day of stay, there was no one available in housekeeping. When asked after several attempts, I was told the lady had to go home for personal issues. It’s ok, we all have problems but the hotel should have a replacement and have a 24/7 cover. Lastly, buffet breakfast is poor and basic. There was a lot of filling stuff instead of quality food. Same applies to the restaurant in the evening. Although a la carte, the quality of food was very disappointing.
Juliet, 4 晚家庭旅遊, 2020年02月10日
Great location, excellent service, amazing view from the roof top bar/pool
Glenn, 2 晚旅遊, 2020年02月07日