The place is a bit hard to find. The lift don't have sensor so, so a lot of people get hit by the lift. We arrived there 12.15, the door is lock and the lady who manage the hotel is not there. Lucky other tenant that about to check out are there.So they open the door for us and told us that they also waited for the lady to check out and they already waited for 1 hour. So we're waiting the lady to come about 1 and half hour as we can not just leave our baggage unattended. She can not speak english. So i left my bag to her after she came as she said the room is not ready yet.I came back to hotel at 7.30pm. She said the room not ready as the previous tenant have late check out at 8pm. At 8pm, previous tenant told me there is a life rat in the room, which is very disgusting. Finally i can enter the room at 9pm. Interior room was old and looks dirty.I saw the towel, bed sheet, etc stored in the old dirty cupboard, washed and hanged in the window.I can not sleep very well as i'm scare that i will see the rat, insect or other animal. After that when we about to check out around 11 the lady is not there.So we went out and she said they will charge us more for late check out as our baggage is still in the room and we're checking in 9 pm which is very late. So i went back to hotel to take out my luggage and they entered the room without permission to clean the room. Really" bad experience.