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4 星級酒店,設有SPA,鄰近圖倫國家公園
After checking-in I mistakenly left my wallet on the front desk. Inside was my passport,…
2022年03月19日
The pool was the best part- would have booked a room with a view in hindsight- the staff…
2022年02月01日
此住宿聲明其有遵循重啟旅遊國家指引 (墨西哥)及Intertek Cristal (國際第 3 方專業機構)清潔及消毒指引。
提提你,儲齊 10 個印花即可兌換 1 晚獎賞*住宿
SPA 天天開放。
此住宿現正實施加強清潔及旅客安全措施,特此知會旅客。
住宿採用消毒劑進行清潔;各批旅客入住之間以消毒劑清潔經常觸及的表面;床單及毛巾以至少 60∘C/140∘F 高溫清洗;客房大門於清潔過後進行密封處理;住宿採用靜電噴霧清潔消毒。
住宿有向旅客提供口罩及手套等個人保護裝備。
保持社交距離;住宿職員穿戴個人保護裝備;在主要接觸區域內,職員與旅客之間以膠屏分隔;員工定時量度體溫;可為旅客量度體溫;住宿有向旅客提供酒精搓手液;全部交易皆可選用無現金付款方式;可提供無接觸客房送餐服務;旅客於公共地方須佩戴口罩;店內部分設施須預約提供。
可提供非接觸式退房服務。
住宿實施加強餐飲服務安全措施。
早餐、午餐及晚餐有供應獨立包裝外賣食物,亦可透過客房送餐服務點餐。
每間客房在各次預訂之間會留空至少 24 小時。
此住宿確認已遵循重啟旅遊國家指引 (墨西哥)指引採取清潔及消毒措施。
此住宿確認有遵循Intertek Cristal (國際第 3 方專業機構)清潔及消毒指引。
店內保安設備包括一氧化碳探測器、滅火筒、煙霧探測器、保安系統及急救箱,讓住客安心放心。
此住宿歡迎各種性取向及性別認同的旅客 (LGBTQ 友善)。
此住宿接受信用卡、扣帳卡及現金等付款方式。
*參閱收費及政策了解其他詳情或額外收費
The hotel was fantastic with roof top pool, fridge in room and quiet.
Mark, 1 晚浪漫之旅, 2022年01月06日
Expedia 旅客真實評價
Was such a wonderful stay , it’s like 10 mins away from the strip and in a safe area. They have a wonderful rooftop . Food at the restaurant is yummy too.
Crystal, 2 晚浪漫之旅, 2022年01月05日
Expedia 旅客真實評價
Hated our stay here. They gave us a room next to the stairs and an open air gathering space. You can hear everything that happens in the gathering space and in the room next door. Rooms are too small. You can call them suites if you want, but they are way too small for suites. We won’t stay here when we return. BTW-When asked to move rooms they said yes, but gave us the same room on one floor higher……same problem-too noisy. Complete disappointment.
Peter, 3 晚浪漫之旅, 2022年01月04日
Expedia 旅客真實評價
We don't usually live the luxury life in Mexico, but we were pretty stoked to have one night in luxury here. The rooftop pool and sitting area were amazing. So easy to relax and enjoy the sunshine. The room was great and the bed was so comfy! We would definitely go back!
Sarah, 1 晚浪漫之旅, 2021年12月27日
Expedia 旅客真實評價
Modern, clean, friendly staff and something even better was the fast wifi which is something hard to find at other properties.
panfilo, 1 晚浪漫之旅, 2021年12月18日
Expedia 旅客真實評價
The staff was extremely nice and helpful
Quinn, 7 晚旅遊, 2021年12月13日
Expedia 旅客真實評價
Roof top pool and deck were great, rooms stylish and clean, overall nice vibe. Unfortunately it goes down hill from there. Most of the staff were friendly, but seemed untrained/not prepared for their roles. One example, I paid in full for my stay through Expedia. Upon arrival the front desk clerk claimed I hadn't paid. I assured him I had & could show receipt, he said not necessary, but he still needed my credit card info., I assumed for incidentals, etc. 2 days later I noticed they'd charged me, in full, a 2nd time for my stay. To their credit, I spoke w/ Emanuel (accountant?) and i think the GM, both acknowledged the mistake & apologized, but said they would only be able to reimburse if I gave them my bank details, rather than just crediting my card. I contacted AMEX & they're taking care of it. A few other similar issues you'd expect from a 1 or 2 star hotel, not a 4 star. Yikes, also, be aware of staying in room 207, roof top pool directly overhead, you can hear the pool pumps all night, and see water stains on ceiling from pool leak.
kenneth, 4晚好友同遊, 2021年12月08日
Expedia 旅客真實評價
Great place an amazing area but beware they have rooms with NO windows!
Jazon, 4 晚浪漫之旅, 2021年11月28日
Expedia 旅客真實評價
I stayed at this property for almost a week last year and was very happy with it, but feel that the standards are slipping now. My biggest gripe was the lack of hot water in the hot tub, showers and faucet. The temperature of the water is warm — not hot at all. After mentioning this to the front desk several times, they sent someone to look at the issue and reported that it should now be fixed. After changing rooms and finding the same issue again, they finally told me the hotel policy is to keep the water at 50 degrees Celsius. The second issue is the pool towels must now be checked out at the front desk with a card provided, which is inconvenient if you’ve gone to the rooftop for a swim and find you have to return to your room for the card and then go to the front desk for the towel. The third issue is that the front entrance sliding door is broken, requiring some manual fiddling to open and close it, with no one around to assist — particularly inconvenient if you are wrestling with bags. The day we arrived they said it would be fixed that day. It wasn’t fixed. We checked out and found another hotel close by, of which there are many to choose from. I really like this hotel and the service is good, the rooms clean and the beds are very comfortable. A little bit of tweaking and I’d come back, but in future will look elsewhere.
Christopher Paul, 2 晚浪漫之旅, 2021年11月23日
Expedia 旅客真實評價
Great property!
Alexis, 3 晚浪漫之旅, 2021年11月20日
Orbitz 旅客真實評價