Stayed 1 nite to explore the place at Austin Heights. The location is full of food. The room is simple, but meet basic needs. The toilet floor will be all wet after bath as there is no partition betwen toilet bowl and bath area.
Loh (1 晚家庭旅程)
Weo Senh (1 晚行程)
Kim Chan (2 晚行程)
Comfortable & relax
Very bad experience
I have booked 3 rooms with hotel.com and 2 roomd with another platform (due to unavailability of rooms in hotel.com), i was quite disappointed on the service by the counter because the hotel insisted that we have booked rooms without window and asked us to talk to our booking system instead.
I am suspecting that they might have over-released their rooms (overbooked) and trying to brush us off
Then, one of my friends' room that were booked via hotel.com had her door opened wide when we returned from our trip on day 1. After highlighting to the counter, they only say sorry and offer us folded towels for use? Door opened for the whole day thwy should have asked us if anything missing and the hotel will be responsible, but no, they didnt offer.
This is very upset, i dont think i will come back again
To whom planning to stay at Austin, i thinl there are other better choices nearby
Clean and simple
Clean and tidy room, convenient to many restaurants and short drive to Tebrau City, Toppen, Ikea, Johor Jaya etc. Staffs are nice.
The area there is too noisy
Ee Ping (1 晚家庭旅程)
Quiet, comfortable bed and spacious room. Close to food areas. Ease of getting grab.