The staff were really helpful and tried to accommodate us in any way they could. However, the "Hotel" is quite distant from the city center, and I think the price is too high for an accommodation of such limited amenities. The hotel is not properly advertised. It should be clear that the rooms are wood cabins and partly open to the elements. This is not agreeable to everyone and needs to be clearly stated. The hotel is located down an unlit gravel track, which is not easy to walk down in the pitch black. The staff are kind and helpful, but our stay was unpleasant because hotels.com did not correctly advertise this accommodation.