Marisol and her staff gave excellent service answering any queries promptly and very…
One of the room was covered with bedbugs. My children and mother were bitten by the…
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
機場接送的收費為每輛車 USD 32
各批旅客入住之間以消毒劑清潔經常觸及的表面；以及床單及毛巾以至少 60∘C/140∘F 高溫清洗。
每間客房在各次預訂之間會留空至少 24 小時 日。
Mario R, 3 晚家庭旅遊, 2020年07月18日
It was very pleasant to stay there, it’s not a luxury apt but is very confortable, it’s nice. The facilities are very good and the best part is the staff.. they are excellent. Thanks Patricia and Alfredo.
J.Court, 3 晚家庭旅遊, 2019年08月29日
We had the opportunity to stay for a week in Puerta Alameda and we were delighted. The apartment complex is very clean, modern, had a great location with many restaurants near by and places to visit within walking distance. The apartment complex is very safe, it has security guards at every entry point 24/7 and no one without a key has access to the complex. Security guards are very strict and will not allow you to go in or out without your key (great way to keep the building safe). Their staff is very friendly, our hosts Angela, Patty and Alfredo were always very helpful and just a text away. Thank you guys for being so dedicated. We would definitely return and recommend Puerta Alameda to family and friends. Definitely loved our stay!
Cristina, 6 晚家庭旅遊, 2019年07月21日
I have stayed at a couple places in Mex City. This by far is the best. Great location. Fairly quiet. Sofa had a cigarette burn in it. Bathroom could use a towel holder. No Air conditioner. But over all a pretty nice place to stay.
3 晚家庭旅遊, 2019年05月18日
Its close to many tourist attractions. Did not like the check in process, need to have a personal contact phone number and name couple of days before arrival, if not you will be scrambling to find one and wasting your time.
3 晚家庭旅遊, 2019年03月22日
It was all good what a great time we had would share this property with family and friends
Robert, 2 晚家庭旅遊, 2019年03月20日
Location and amenities were great however the check-in and check-out process were sketchy and not great. We were left waiting 30 minutes on the curb side waiting for the host to receive us. I was never informed that we had to inform them of our arrival time, so they could receive us. Prices for services are charged as if we were in the United States. $22 US dollars for a ride from the airport when an Uber was $8 for a 30 minute ride. Staff was friendly, but I found it slightly unprofessional getting a knock at 9pm to ask if we needed something for the 2 nights we were there. Also, check-out was at 11 and someone showed up the night prior asking if we could set the check-out time to 10:30, once I agreed, she then asked if it was ok for someone to show up 10-15 minutes before that to help us with luggage, thus verifying our check-out time at 10:20am. I found it annoying we couldn't get our money's worth. It is necessary to have international calling or Whatsapp to communicate with staff and be prepared with a phone number they provide in the emails, so you have someone to talk to if you get left waiting on the curbside.
2 晚家庭旅遊, 2019年02月15日
Great staff; very attentive. Every need is just one WhatsUp call away. They respond fast and meet you wherever you need them. Patricia and Alfredo were very diligent in their attention to our party.
Alejandro, 3晚好友同遊, 2019年01月18日
Must have cellular service in Mexico to call property, or else you can’t get in. Security couldn’t give any info on the “hotel” side of the property. Room had condom wrapper on floor, and a Dorito behind the tv stand. Other than that, very clean, secure, and nice.
6 晚家庭旅遊, 2018年12月15日
Everything went good until the checkout time. The building has so much security that they don't even let you wait for your cab in the lobby, the security gard was so rude that first she let us stay but told us that next time we have to call our cab so the cab can wait for us, not us wait for the cab in the lobby, then right away and in front of all of us she called another security gard thru the radio and we heard her complained about us not following the rules and that we were with all of our bags in the lobby; that was so rude and with no education; I got so upset and my kids too and I told her not to worry that we would wait outisde and for her to be happy to throw us out of the building like if we were trash with her action. No body told us we couldn't wait in the lobby, so I hope the people who rented me the apt learned the lesson and communicate their guests all of the rules of the building (they told me I needed to understand that was not a hotel). So I learned my lesson and for sure I will not stay in here in the future.
Carolina, 2 晚家庭旅遊, 2018年11月19日