You, Expedia. You guys, didn't inform us that the resort is under maintenance. We were only informed by the staff there, when we arrived, that they do not accept bookings since they are closed or under maintenance since last year. The pool, one of the reasons why we booked, for the kids' request, was under maintenance. In short, no swimming. So why offer this resort on your site? We'll appreciate if you coordinate with Paradise Ranch to expedite our refund asap. Thank you.
Jack (1 晚家庭旅程)