This place is incredible. The staff are all so friendly, kind, and accommodating. The…
Exactly like the photos. Very comfortable bed. Ocean right outside the patio. Absolutely…
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
機場接送的收費為每輛車 USD135 (來回)
每間客房在各次預訂之間會留空至少 48 小時 日。
This property is a hidden Gem, away from all of the crowds, it needs some TLC, it’s perfectly priced so that you don’t feel you need to stay at the resort to get your money’s worth which gave us time to go an explore the rest of the riviera maya excursions, the rooms are enormous and the staff is amazing, specifically Humberto at front desk and Herman and Cesar at the restaurant, we will definitely be back.
6 晚浪漫之旅, 2021年01月24日
The place is beautiful, the staff is amazing!!! They go out of their way to make you feel welcome and comfortable. Food is delicious as well as drinks. On the other hand, it’s poorly maintained. Management needs to step up with fixing walls, elevator (which never works and to go to the main restaurant you have to go up four floors) the restaurant had a ceiling lamp that had fallen and it was just fixed with tape (that didn’t make me feel safe at all). Also, manager needs to be more friendly to guests and definitely treat her employees with respect and better.
1 晚浪漫之旅, 2021年01月18日
Stuff is super friendly, food is really delicious , swimming pool is okay. but....hotel doesn’t have his own beach. You have to take some dangerous stairs to go to next hotel beach. Plus you cant lay down on their beach chairs , because it’s not your hotel chairs. No activities at the hotel. ATM was not working, elevator was not working either. One day we had hot water , the next day no.. jacuzzi on the balcony was not working . Bed , all clothes was all the time wet
4 晚家庭旅遊, 2021年01月11日
Everything in regards to our stay was amazing. I would highly recommend this place to anyone who visits.
2 晚旅遊, 2021年01月08日
We had such an amazing time at this resort! First off, the service was outstanding. Check in/out was quick and easy. David provided the best poolside service with food and booze! He made sure that our anniversary was a special day! Hernan took care of us at dinner and was so helpful and fun! The room was spacious and very clean. The shower had a
Kashmir, 3 晚旅遊, 2021年01月07日
The property itself is beautiful the rooms could have been cleaned better we had to call down for different sheets and pillowcases due to the horrible smell than we got a neighbor from hell playing super loud music The best food choices were there snack bar from 11-5 also the best bartenders is there as well the pool was awesome could have been heated but the view made it awesome overall it was a nice stay the bathtub was cracked so we couldn’t use it and the kitchen chandelier was filthy over the table so we didn’t eat there in the room. Great place if you are looking for no amenities and silence with ok food service
3 晚浪漫之旅, 2021年01月07日
The staff was amazing, the property needs maintenance and upkeep. The rooms are huge, the pool and the view is awesome. Management just needs to invest the money to bring the property back to the level it should be at for a four star resort.
John, 9 晚浪漫之旅, 2021年01月06日
Ok so let’s start from the beginning. When u arrive here after 5. U can not get any food. Till dinner ...due to the pool bar closing at 5pm u have to wait til the dinner transition. So grab something at the airport if u get in after 3. Now...The front desk is an outdoors porch area. Where u can walk up to it. buttt u can’t call. There are no phones. Just WhatsApp for text communication. So if u need towel u have to text for it. And 30 40 mins later u get two towel max. Now outside of these things the pool was small but nice and I enjoyed it. The guys at the pool (Fernando and Arnold) where the best. Made sure we were well fed and drinks!! The best part of the resort was the pool area. Now the dining area was a room that was on the roof but super hot and not air conditioned appropriately but closed in. So if u wear makeup u are gonna melt at breakfast and dinner. Lol but the service was amazing!! David the guy in the dining area was absolutely great. The hotel itself is just old and need to be remodeled. The mirrors were just old and spotted. Rust spots on the floors. And the room has concrete floors. The mini bar is 4 can sodas and 4 bottles of local purified water. Now this is the honeymoon suite. The offer tours and excursions in house too. But don’t even think about it!!! I feel like I could have possibly been abducted in the shuttle coming back to the hotel. Long story short he didn’t speak English and this suspicious woman was there feeding him directions.
4 晚浪漫之旅, 2020年12月31日
The service and staff was amazing. Hotel location was great and the food was amazing.
4 晚家庭旅遊, 2020年12月28日
Quiet, private and not crowded. The room was large with a modern style and the view was beautiful.
Slade, 3 晚浪漫之旅, 2020年12月24日