The gardens were beautiful, manicured lawn. The staff is exceptional, well trained, friendly, helpful and kind. My only issue was the bath, I love bathing and the water trickled out extremely slowly and when I got up the handle was just balancing and pulled out of the wall fitting. The spa was lovely, the staff were also wonderful, the facilities fantastic. There are only a few TV channels which was a problem for us and our neighbours were incredibly noisy until 3am, obviously no fault of the hotel. Alos there is no way of contacting reception from the room, no phone. Also no cheese on the breakfast buffet, doesn't worry most people but I love cheese. There was a great variety of food, breadfast is a spread, one doesn't need lunch afterwards! Overall we had a lovely weekend, just love the location and the road is paved up to the entrance. All the waterfalls are beautiful.