This was our first time staying at Ten North, although we travel to Tamarindo a few times a year....
I will say, hands down, that the owner/manager of Ten North went above and beyond to make sure we were happy. We initially had a bit of a snag/problem with housekeeping upon check in.... when I mentioned this to the property manager she went so far above and beyond to rectify the situation and make sure that were were happy... I have never in all my travels seen a property manager go so far to make sure we were happy. This took us from some initial frustration with the hotel to being exceedingly happy to be staying somewhere that they truly care about customer service and take your feedback to heart.
The property is in the heart of Tamarindo, easy walking distance to food, shopping and most importantly the beach! The property is a small 16 room hotel with a lovely pool in the center courtyard area.
We would stay here again and would also recommend this hotel because they truly care about their guests having a good experience.... thank you Ten North for caring so much about your guests!
Pura Vida,
Shayla