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KEVIN (1 晚行程)
The Italian receptionist is very professional, friendly, and helpful. The room is very comfortable, and so is the bathroom. We enjoy our stay!
Appallling small room / understaffed hotel
Twin room is so small that it was difficult to move about, let alone having space for suitcases. The toilet is painfully small too. No bell and concierge service. They charge you for water after the first bottle and yet there is wine (not for everyone I'm afraid) in the room.
No curtain in the room and the morning sun leaks through the shutters. A strange setup under a chain of eight hotels. I will NEVER stay there again. Not worth the money spent. The Royal Marriott would be a much better choice in terms of room and location.
Michael (2 晚行程)
First class stay for Sons Wedding
The girl on reception could not have been more helpful. It is many years since I have experienced this level of service.
Location was excellent, in the centre of the historic trading area of Bristol and close to the harbour (probably clues in the hotel name).
Rooms were luxurious and very clean and comfortable.
Jeffrey (1 晚家庭旅程)
NICOLA (1 晚行程)
Paul (1 晚行程)
We had a wonderful stay here, all the staff were fantastic, they made us feel very welcome and like old friends even though we gad never been before. From a cleanliness point of view check the not so obvious places eg the bottom of the shower door over the bath had a little algae, probably only noticeable when in the bath, otherwise no complaints at all. Thanks for a great stay.
Christina (3 晚行程)
This is one of the few hotels in central Bristol that has a proper spa and pool which is the main reason we like to stay at this hotel as it’s rather special.