The location was great in terms of being in the middle of tourist area. Lots of shopping and restaurants around. This also made is really really noisy. We could hear drunk people under our window until 5 am in the morning. So sadly we had a hard time getting a good night sleep.
We had booked the room for 3 people but they only had towels etc for 2. We had to keep asking for things. Once we did, the staff would bring it for us. It was just annoying that we had to ask.
They also don't have a do not disturbed sign, which was annoying as we didn't always want room service.
Note that there is no elevator for the first floor. So if you are travelling with luggage be ready to take your own luggage up until you can use the elevator.
The phone number for the hotel listed on Expedia is incorrect. This was a problem as we landed at mid night and had to figure out what our code was as they never emailed us one before hand. When we arrived, we were greeted by Pedro who was very kind and lovely.
