We had a long flight to Lisbon that ran late, then we had a long wait to get through customs. When we pulled up to Casas de sao Bento, we were greeted by Julieta. Her friendly demeanor made us feel welcome. She gave us lots of information about the area, showed us around the room, and gave us food recommendations. The room was serviced every day. It was consistently clean. The beds were comfortable and the area was ideal. The 28 historic tram has a stop at the corner making getting around very easy. We would stay again who out hésitation. Really an ideal vacation thanks to Casas de sao bento.