Booked a shuttle from Cancun airport but the shuttle driver had no idea where this place was. Had to borrow a phone to get a hold of the owner who had to pick me up from the shuttle which had pulled over next to the highway in Puerto Morelos. When we got there the owner handed me the keys and said he had to leave to meet other people to hand keys to. There is no concierge, no pool, no services, no information. IYou're stuck in a working class residential neighbourhood, far from the beach and the beach town of Puerto Morelos. I had to walk around the neighbourhood to find the taxi stand, grocery store and anything else I needed. This place is really only good for people who speak spanish and have a car. It's nothing more then an out of the way Air B&B that half the taxi drivers couldn't find their way to. You have an apartment, that's it. This should not be listed on Expedia as accommodations. Very misleading.