The staff was very friendly and responsive. The location was excellent. It was very close to the ferry and within walking distance to the shops and restaurants.
The accommodations (2 queens…one in a separate bedroom and one in the main living area) were very spacious and comfortable.
The laundry service was excellent. We received our laundry back ahead of the requested time.
There were some things beyond the control of the staff, so the following comments are directed to the owner:
The main drawback was the shower. There was no door, which allowed water to splash onto the floor, causing the floor to be a slip hazard. We were given a bath mat, which helped, but it didn’t solve the problem.
The closet was spacious, but there was only one shelf, which was a drawback. I suggest adding more shelves to hold clothes and personal items.
The elevator did not work consistently. Fortunately I was able to walk up and down the stairs to our room on the second floor, but we expected the elevator to work consistently, as I recently had back surgery, so it was a challenge. Having a working elevator was one of the reasons we selected this hotel.
Finally, it was disconcerting to see that none of the hotel staff wore masks, which, by Panamánian law, is mandated. For the protection of both the staff and the customers, the Panamánian law should have been abided by.
