Appearance was nice but the room was terrible. The room had a very strong musty smell as…
Awesome place and people! God food and very very clean environment! COVID safe will be…
此住宿聲明其有遵循歐洲度假屋協會 (EHHA - 歐洲)清潔及消毒指引。
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
泳池開放時間為 08:00 至 17:00。
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
此住宿確認有遵循歐洲度假屋協會 (EHHA - 歐洲)清潔及消毒指引。
The people were great. The food was great. And the walk down the beach was perfect. Love this place!
Very beautiful and big resort! Would of loved to have more food options on some nights but the food we did have was great. Staff was very kind
Great place for the money we enjoyed our time there
Save your coin and do not book this resort. The resort itself is beautiful, but it has very bad management and very dirty rooms. My bed was filthy (they used a bed cover to cover it up) and so were the sofas and the restroom. The staff did not disinfect the room as I have seen in other resorts, but merely changed sheets, and mop the floor so cleaning was definitely not a priority. In terms of food, it was horrible. The buffet does not have many options in terms of food, and the food they have is very bland. The resort does have other restaurants, but they do require a reservation, but when I checked for reservations they always seemed to be fully booked (even when I checked 1 minute after reservations open up like really?). The resort also does not open all their restaurants every day. The restaurants do not have a schedule so randmoly some would be close and some would be open, not even the employees were able to tell me which restaurants were set to open on which dates (I guess lack of personnel?) The icecream parlor which I was super excited was a big disappointment, only 2-3 flavors available like lemon, vanilla, and chocolate and truly the flavors were very bland and you could barely even taste the vanilla in it nor any other flavor. The staff is a hit or miss, those at the front desk are the rudest. They always had an attitude when going up to them, even when I went to ask for a pen. The others are nice for the most part.
Noelia, 10 晚浪漫之旅, 2020年12月31日
I liked the swim up pool in the Beso area as well as the pool outside of our suite, however both bodies of water were cold evn
Joi D., 4 晚旅遊, 2020年12月28日
Did not like that only option for breakfast was buffet and it was terrible!
Jenifer, 7晚好友同遊, 2020年12月04日
Over all we had a great time at the Ocean Riviara resort! I do want to point out that while there is one pool area that is adults only... the resort and most amenities are family friendly. This was disappointing to us as the "adults only" aspect was what drew us to this location.
Jessica, 4 晚浪漫之旅, 2020年12月03日
Overall enjoyed our stay. First the pros: parking onsite was free, they cleaning procedures for Covid were excellent, plenty of space and pretty open hotel, the room was beautiful, and the food was fairly good but depended on the restaurant. Cons: the drinks were so-so, the room did have some minor maintenance issues but these were fixed quickly. Just other things to note. The El Beso Adults only is one section of the hotel which we didn't realize until checking in. Although we had our own adults only pool, there were no other sections for adults only. Also El Beso was more of a party area than we expected. Not bad, we just thought it would be more chill than loud music and volleyball games. Also due to Covid, there are just a few servers working the bars so lines could be long. They also only opened two restaurants a night on the entire property and the times posted were different than actual operating hours. Overall enjoyed our stay, but it was just different than advertised.
Jose E, 4 晚旅遊, 2020年11月29日
Awesome stay but still working on damage from hurricane
Jasmine, 5 晚旅遊, 2020年11月28日
I enjoyed the property very clean! My second time at resort
Sasha, 5 晚家庭旅遊, 2020年11月11日