You have to check-in at a different location. No mention of this on Hotels com, no email…
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
This guesthouse is within walking distance to many restaurants, bars, and shops which was perfect for us because we did not rent a car. There is also free wifi and a kitchen for all guests to use. The only downside was the TV. The TV had 4 working channels, but 3 of the 4 channels were the same channel so we really only had 2 channels. Check-in was also a little confusing but the staff worked hard to get us in a room.
3 晚浪漫之旅, 2019年07月01日
1 晚浪漫之旅, 2019年06月21日
The guesthouse is really cute and close to everything. Bedroom was cozy. Bed was very comfortable. Bathroom was ok but we didn’t realize towels were NOT provided so that was a bummer. Also, we weren’t informed that you have to check in at a different location. Luckily another person staying there pointed us in the right direction. Check in was easy and staff were really nice. Would definitely stay here again.
Courtney, 1 晚浪漫之旅, 2019年05月03日
Was an OK stay. The room was clean--only complaint about that is the pillows had 0 support. We didn't receive any information ahead of time about how to check in so we had no idea that you had to go to a different building. When we went to check in we were charged, when we already paid through Expedia. When I showed the girl our receipt her mood changed and she seemed really skeptical and told me to come back and talk to the manager. We went back and the manager said he refunded our card and gave us one morning of free breakfast. The manager said that Expedia never sent them the paperwork that they were supposed to so that's why it showed on their computer we should be charged. This doesn't really make up for the fact that this was on 12/31 and I still haven't been refunded my money. When I reached out to Expedia the vibe was that they were sticking up for the hotel since we received a free breakfast-- seems kind of backwards to not stick up for someone who's been a client for 5 years. However I have to say, this was my first not stellar Expedia experience. When we got stranded in Akureyri during a snow storm the girl at the desk was very nice and gave us our room back for the price that was listed on Expedia.
2 晚浪漫之旅, 2018年12月29日
Thank you to all the staff here. I had an amazing 3 days stay in Akureyri. I had high fever on the day before check-out and my flight is 7pm on the next day. Because i was severely ill ,i can go nowhere. The cleaning lady said yes without thinking much when i requeted to stay in the room till my flight. Even though she cant speak fluent english,she always tried her best to let me understand. I was deeply touched by her act. She definitely is the warmest person i have ever met in iceland. Yes,the people here are too nice. I will definitely come again.
2 晚旅遊, 2018年12月27日
The staff were very helpful. The guesthouse is comfortable and in an excellent location. Difficult to do much cooking, but a small shared kitchen. Check in at a different location, in the evening - several blocks away. The single beds were adjustable and the coffee was very good.
1 晚商務旅遊, 2018年11月12日
Excellent location and a beautiful guesthouse. The staff were very helpful and solved an issue promptly. The room was spacious and the beds were very comfortable, nice to have access to a small kitchen. The only thing would have been nice to know: arriving after 5pm I had to walk several blocks to another hotel to check in.
Barnabas, 5 晚浪漫之旅, 2018年11月04日
Hotel is very neat and comfortable. But we had to walk to a different place to check-in and get our room keys, that's the only issue for us as it was very cold outside. Otherwise, we had a great time and the staff were very friendly. Kitchen is good too.
Udi, 1 晚旅遊, 2018年11月02日
This was my favorite Guesthouse in Iceland! Such a bargain for what you get. My room was huge, with a private room bathroom. The location was convenient for walking to all of the city sites. My favorite thing about this guesthouse was the unique style and decor. If I were to list a negative, you can hear the other guests in the common areas. That being said, the noise stopped at an acceptable hour. Highly recommended!
Kelly, 1晚好友同遊, 2018年09月19日