We were confuse on how to enter the property, so we have to call the number, luckily we have international package on out phone, and the staff is very helpful and friendly. BUT the hotel/property is amazingly comfortable, we were just a couple, and the room have 2 separate bedrooms (1 with ensuite), full kitchen, and amazing view from the 7th floor, you can see george square from the balcony, unfortunately for safety reaaon you cant go to the balcony but u can see down from your bedroom window!
Next to the hotel, there are 2 coffee shops, and all the shopping places, its centrally located. The Queen street train station just across the street and the bus station for hop on-hop off bus just across the street.
It is VERY convenient, highly recommended to stay here!