酒店，設有 2 間餐廳，鄰近百路街
When I arrived, my room was dusty, as if most surfaces had not been touched prior to…
Great hospitality from the Desk Clerk.
此住宿聲明其有遵循CleanStay (希爾頓)及SafeStay (美國酒店業協會)清潔及消毒指引。
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
此住宿歡迎各種性取向及性別認同的旅客 (LGBTQ 友善)。請注意，不同國家和住宿的文化和旅客政策或會有所不同，顯示的政策由住宿提供。
It was a nice hotel, my only complaints: parking, there’s a rooftop bar that open to the public so on the weekends you have to compete with that, we sat double parked fir an hour waiting on someone to leave! Cleanliness could have been better, and those slow a** elevators
The hotel rooms were beautiful and the convenience of being downtown was awesome. There is a rooftop club on the rooftop at has great food and offer great scenery. However, parking in the hotel garage is a joke! Patrons of the club often park in the garage and makes of difficult for hotel guest to have a place to park. We had to park two blocks up the street during our stay because of this. We paid for parking when we arrived and was unable to park in the garage during our two night stay. Guest services was accommodating and refunded our parking fee.
LaNeisha, 2晚好友同遊, 2021年05月14日
Our hotel room was absolutely beautiful and so modern. The view was also amazing. The hotel staff was extremely helpful as well. Right now, the hampton in lobby is closed, which was a little confusing. However, the parking is right off the elevator, which is very convenient. We loved this hotel!
1 晚商務旅遊, 2021年05月10日
The parking ramp is dark and confusing. The elevators are confusing at first. I could hear neighboring couples through the walls. The light above the bathroom sink was out. Our air conditioner unit made a horrible noise. Our shower was not draining right so we were standing in inches of water by the end of our showers. I found hair that was not mine in the bathroom and shower. They tried to charge me almost double of what I booked the room for online.
2 晚旅遊, 2021年04月30日
Many issues! When I arrived, there was wrong signage in the parking garage that took me to the wrong lobby to check in. Even after notifying them of this mistake, they did not remove the signs at all during my stay... When I checked in, they did not have a room for me. I booked MONTHS ago. They were willing to take my phone number and notify me IF a room came available! After much persistance and disagreement (and lame excuses from the manager), they gave me a room of someone who had not checked in yet (wonder what that guest's review will say). Also, there is a nightclub with the same address that hosted a dance party with booming bass until midnight. Not cool when you had to be up at the crack of dawn. Overall very disappointed and will not stay here next year.
Rebecca, 1 晚商務旅遊, 2021年04月17日
The fire alarm was pulled less than 10 minutes after being checked in the room, so the entire hotel was evacuated, a fight broke out due to some nightclub being attached to the hotel, a gentleman threw a woman through the glass window, completely shattering out the window, the fire department did not let anyone go out of the lobby, for over an hour, the entire stay was horrible!!! Never again!
1 晚旅遊, 2021年04月02日
To whom it may concern: My stay was terrible. Management nursery apathy to the fullest of his avail. If you must please do not stay at this hotely
Rafael, 2 晚商務旅遊, 2021年03月19日
Good location in Richmond close to all the sights. However the room was dirty upon arrival with stains on the floor and puddles of sticky something on end tables floors and countertops. HVAC did not work with error code displayed. The hotel maintenance people were unable to fix and I was told no other rooms were available. Public spaces were not clean either and breakfast consisted of a yogurt an old bagel some smelly hard boiled eggs and oranges if they had any left. Staff was not helpful with either cleaning or any services that they advertised they had. I would not stay there again. This hotel was not up to the Hilton brand.
2 晚家庭旅遊, 2021年03月12日
The room was very good. Clean. The staff very nice. The young woman who checked me in and out is terrific. The problem is the entrance. It almost scared me away. The neighborhood is pretty good. Close to Amtrak. The area restaurants are so so. I do recommend it. But again... the entrance!
Michael, 1 晚旅遊, 2021年03月11日
Seeing as though we are in the middle of a pandemic, the cleanliness of a hotel differentiates it from the plethora of other choices. Long story short our room was not fully cleaned! The pull out sofa bed had old food and trash stuck to it and it was just disgusting. If the cleaning staff took short cuts on cleaning that bed what else didn’t they check? While the room was nice and spacious we did not feel easy knowing our room wasn’t fully cleaned. The cleaning staff did come to change out the sheets but there was no manager to be found, in fact there was no one at the front desk so I had to go all the way down to the front and wait until I saw someone come from the back. For the money spent I expected a clean room and present management or at least front desk attendees. Highly disappointed!
1 晚家庭旅遊, 2021年02月14日