辛辛那提班克斯萬豪 AC 酒店

Room was very clean, we had a balcony room which was nice. Anything we needed was brought up almost immediately. Front desk ladies were always very nice and helpful.

This hotel was a complete mess. It was like it was the first Saturday night they were open. They had a ton of rooms that weren't ready for guests to check into at 4pm. We had two rooms total and we were told that our second room was given away to someone else. Their solution was to offer a couple drink tickets and to comp parking. This staff doesnt know what they're doing.

The Noise from other guests as well the outside noise was exhausting. This is not the area or hotel to get rest at night. Too Active

It’s annoying to pay $32 for parking- I mean really you can’t charge a more reasonable rate ? Especially off season. Also the parking fee is listed in the fine print so I didn’t realize it was a charge until check in. I would have picked another hotel. I was not pleased with the lack of attention to cleanliness. For example there is a cart in bathroom for towels and such. The top has grime on the edges so yes it is clean in the center but dirt is building up around the corners. Also there were lots of smudges on the stainless steel. Coffee pot area was not clean - there was creamer powder left behind. Not acceptable

Everybody that works at AC hotel is amazing. I have to name some people by name. There’s Peyton,Nathan and another lady at the front desk that I never caught her name. Everyone of them were very,very nice and accommodating. My wife and I will definitely stay there every time we go to Cincinnati which is often

Great hotel! New and clean friendly staff and very sophisticated

My girlfriend and I wanted a a get away weekend and had never been to Cincinnati. We booked here and selected a river view room. From the view, to the wonderful service, to the cleanliness. This hotel went above and beyond to make our sty wonderful. Great staff and wonderful service from the front desk and valet service. 10/10

The location and views from this hotel are unbeatable! What’s better than opening your windows to a view of Great American Ballpark in your immaculate hotel room? Within walking distance to many restaurants and the river walk. Staff was very friendly. Check in and out are easy. During our visit, they were renovating the roof top deck, but didn’t experience any construction noise, though we were advised we might. Will definitely stay here again! They set the standard high for our first trip to Cincinnati!

The shower was terrible. The water goes on rain shower we’re clogged. Felt one someone randomly spitting. The hand held was worsens trickled water.

I am currently staying in this hotel. I booked it this past week as a short getaway for my husband and I for our anniversary. The hotel was clean and the staff was friendly however I booked this hotel off of hotels.com and had checked into amenities prior to booking. I visited AC Marriotts website as well because I do not like to go through another booking site without reviewing the hotels actual website. So I chose this hotel due to the upper deck space the hotel has. However upon check in I was told that this area wasn’t open due to in-climate weather. We spend a majority of our time outdoors and looked forward to sitting on the rooftop with skyline views for our anniversary this was the only reason I chose this. There was no rain the two nights we have stayed and 55 degrees. Not once was this area opened and that was disappointing. Even on the website this part of the hotel is mentioned to be open. Never is it mentioned that it will be closed for weather. I would expect if it was storming or below freezing but at the temperatures we had there was no reason. The property also advertised a courtyard with a gas fire pit and some gas heat lamps and this area was also not able to be enjoyed the chairs had all the cushions removed and the gas lamps were in a corner stored. I spoke to the front desk and they gave me two complimentary drinks (which were not used). The hotel was overpriced for what they had to offer. Location Is good for a ballgame but nothing was going on.