This was my third stay at this Hotel in as many weeks (for business visits); the first 2 stays were OK, this was the most disappointing experience!
The front desk attendant was rude to the point of being obnoxious just because I asked for a different room - He seemed upset that I had booked through your website and wanted to charge me for another room (without honouring the existing booking) ... Even after telling me they had vacant rooms available ... He walked away telling me it was my fault to have booked a wrong room (there was only one type available on the site with a promised upgrade) !
Additionally, the barman would not serve me a drink for I asked for a whisky without a mixture ... Told me despite the fact that I was a residential guest they would only serve mixed drinks !!! Which world are they catering in ??
Ended up staying in a dingy room I did not want to be in (across the car park) ... And the large Cockroach in the morning in the bathroom was a bonus ... All a very poor experience ...
Will not suggest / recommend this venue to anyone !