Location was nice. The room had black out curtains but the main entrance curtain was…
Great location right on the beach!
此住宿聲明其有遵循重啟旅遊國家指引 (墨西哥)及Safe Travels (世界觀光旅遊委員會)清潔及消毒指引。
早餐費用每位約為 USD 15 至 USD 30
此住宿確認有遵循Safe Travels (世界觀光旅遊委員會)清潔及消毒指引。請注意，不同國家和住宿的文化和旅客政策或會有所不同，顯示的政策由住宿提供。
2 晚旅遊, 2021年04月09日
From the moment we arrived to the moment we left, the staff was incredible. They were more like friends to us than staff as they were so kind, caring, and generous to help us throughout our stay. From setting up transportation to and from the airport and for excursions, to carrying our bags to and from our room, and always keeping the room nice and tidy, the staff never missed a beat. They also made us reservations at restaurants highly recommended by them and we loved them all, the food, the ambiance, it was all perfect. The room stayed nice and cool for us and we didn’t have any issues with it being noisy. It was peace and quiet and tranquil as we often kept the screens open to listen to the waves crash at night and in the morning. We highly recommend Hotel Alaya and when we return, we will stay here again.
5 晚家庭旅遊, 2021年04月04日
Quiet. Perfect to get away from the world. you hear no music at night just the ocean.
4 晚浪漫之旅, 2021年04月01日
I absolutely loved Alaya Tulum, the room is exactly as it shows online, the views are amazing, I walk out of my room and I'm already on the white sandy beach.
Quiet, cozy atmosphere with beachfront view. Yoga offered daily. Food was great. Staff was ver helpful.Close to restaurants and clubs.
3 晚家庭旅遊, 2021年03月10日
Alaya was an absolutely stunning resort on the beach. The family villa had ample space for 4 people, and it was nice to have the option of hot water at an eco-friendly resort. I loved the complimentary mosquito repellent lotion they provided. My favorite part of the resort is that they have a private beach club to yourself, and you could order cocktails and food on the white sandy beach. One tip - Tip is automatically included in every check. I made the mistake of overtipping, not knowing that the check has auto-tip. None of the resort workers told me that tip was already included.
Great place & excellent customer service staff. Definitely will back again soon.
Very personalized, everyone was super nice, room stayed clean always, service was impeccable.
5 晚浪漫之旅, 2021年02月26日
incredibly beautiful property and setting with great access to the beach. Great service. seemed a bit expensive for what the room actually offered in terms of size & amenities.
5 晚家庭旅遊, 2021年02月18日
Beautiful beach property with amazing service. Staff was very friendly and helpful. Great location to dining and shops. Comfortable room with the only downside was lack of water pressure in the shower.
4 晚浪漫之旅, 2021年02月10日