Great hotel.....safe clean great customer service good breakfast!!!
Service and location is perfect. Will stay again..
此住宿聲明其有遵循We Care Clean (貝斯特韋斯特)清潔及消毒指引。
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗；住宿採用靜電噴霧清潔消毒。
每間客房在各次預訂之間會留空至少 24 小時 日。
此住宿確認已遵循We Care Clean (貝斯特韋斯特)指引採取清潔及消毒措施。請注意，不同國家和住宿的文化和旅客政策或會有所不同，顯示的政策由住宿提供。
The property was going thru up grades so it was a little noisy than normal, the staff excellent, bad coffee, floors were beautiful, hopefully they make it more open to get sunlight. Dark hotel, sitting areas are good, soft beds, small rooms. Water temperature changes. We would of liked that the hotel offered a few days free or way below discount for the people who got stuck in Guatemala during the Covid-19 situation the hotel was not full only a handful of people.
Suzette, 7 晚浪漫之旅, 2020年03月11日
Everything's fine ,the room looks good, big screen tv,the bathroom locks nice and clean I really enjoy staying in here .
1 晚家庭旅遊, 2020年02月29日
Arrive late by 10pm from the airport. their system is down (seems to be a phone _ network upgrade) understansably they didn't find me on their reservations. get to room, to later find no water is running, try calling receptionist ! oh snap phone is dead ( remember phone upgrade lol) walk downstairs to ask reception to have them tel me both water is being repaired and phones. 7am wake up to construction workers (I appreciate their hard work) but wake up to their loud tools and yelling! getting started with their day. Overall worse hotel experience I have ever had period. not even basics as water or phone are available.
JOSE L, 1 晚旅遊, 2020年02月28日
everything was ok, confortable hotel, clean, safe, confortable
1 晚商務旅遊, 2020年02月27日
Everything its ok they have the best food breakfast buffet very traditional food deliciuos... The plantain atole very good....room ok...we are very dissapoint with the sheets are nasty duty smell sweat... Not enough towels, not parking,
SUSANA, 2晚好友同遊, 2020年02月27日
the location right at zona viva is very good, near all restaurants and activities
alexpar, 3 晚商務旅遊, 2020年02月24日
Excellent service. Super clean. Great location. Higher quality Best Western than in USA.
NH, 1 晚家庭旅遊, 2020年02月22日
The Stofella is upgrading rooms. I was not happy with my room and the front desk immediately gave me a different room which was better. Bathroom was new and bed was very comfortable. In the evening in the restaurant my order took a very long time but when it came it was excellent. Service overall was very very good.
M catherine, 1 晚旅遊, 2020年02月15日
The staff were really nice and welcoming. The check in process was so easy. The room we got was in the lower floor thought it was going to be noisy but it wasn’t. The beds were really comfortable. Three of us stayed in one room, they were nice enough to add a cot but I feel it was not needed because the beds were big enough to fit two people. The bathroom was clean which I appreciated. The morning breakfast wasn’t a continental breakfast it was a full on buffet style breakfast and it was delicious. The location of the hotel was in a great area, walking distance to lots of restaurant options. Overall, had a great stay.
1 晚家庭旅遊, 2020年02月14日
I love stay in the hotel friendly service nice customer service I back again thanks
Roberto A, 1 晚商務旅遊, 2020年02月14日