Great facility! Quiet side of the smokies! Easy to get to and the staff was amazing! This…
Cleanliness, customer service & location was great. East access to everything around it…
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
We didn't see any Covid protocols for masks in the reception area where people were congregating. Check in was good, the hotel was nice and quiet. Our room was clean, had a balcony and the internet was good. The only problem was the cell phone service. Unless you were on the wifi you couldn't contact anyone. This was true from the time we entered Townsend till we left. The National Park has no phone service either. We have Verizon. There are paths to walk along at the hotel which was very nice.
Claudia, 2 晚旅遊, 2021年11月25日
Very good service and room was comfortable and clean
Bruce, 2 晚家庭旅遊, 2021年11月12日
Good location, not far from the park. Great showers. Room was large. Easy parking for my F350 truck. Very little noise. Well kept grounds.
Marshall, 7 晚旅遊, 2021年10月21日
Very clean. Very friendly staff. Enjoyed our visit. Will stay again if we're in that area.
Lynita, 2 晚旅遊, 2021年10月15日
We loved staying here simply because you weren't packed in a tight hotel with lots of noise. The atmospheric was relaxing and the beds comfortable. There were a couple of maintenance issues but nothing we couldn't get passed or have had fixed easily. We have already booked our next stay!
Jerry, 2 晚家庭旅遊, 2021年10月15日
Great stay. Perfect location. Great service. It would have been nice to have a lit sign or something at the driveway. The road is very dark at night and I missed the driveway the first time.
Jon, 2晚好友同遊, 2021年10月15日
Room was ok outdated view was a empty swimming pool
Brenda, 1 晚旅遊, 2021年10月02日
This wa a get away weekend for me and my husband. We love this little town everyone is so nice. The gotel was clean and looked new the linens smelled so clean. We will stay again next year. Its convenient its close to everything we stayed here so we could get up the next morning and go to cades Cove.
Wendy, 1 晚旅遊, 2021年10月01日
All of the pictures on line showed some type of view/balcony. We had one window that looked straight at the front of my truck in the parking lot. It was very disappointing. Oh and take your own toilet paper..... I have never used toilet paper that cheap, even when camping. :(
Misti, 2 晚旅遊, 2021年09月24日
The room was accomidating, checking in was a breeze, and the bed was comfortable. Sheets smelled clean as did the towels and everything seemed to be in order. The biggest complaint I have, has to do with reception. While I know it's not the hotels fault for my cell carrier lack of reception, they gave me a wifi password when we checked in. It worked for a while. Then there was connection to wifi with no internet.... with that being said, the cable television had about 15 channels frozen from the time we arrived to we left and they stated to call if we had an issue with anything. Well there is no landline in the room and no 1 at the desk past 5. Thank goodness there were no real emergencies or i would have had no contact with the outside world. Overall i was okay with the stay but won't recommend it to anyone else.
Melissa, 2 晚旅遊, 2021年09月17日