3 星酒店，設有 2 間餐廳，鄰近拉特蘭湖自然保護區
We try to go once a year for our wedding anniversary; this year was our first as a young…
Disappiinted that only a packed breakfast was provided. The restaurant was open in the…
此住宿聲明其有遵循We Care Clean (貝斯特韋斯特)清潔及消毒指引。
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
可提供摺床，但需額外支付每晚 GBP 15.0
外賣早餐需額外收費，成人約為 GBP 5，小童約為 GBP 5
可提供搖籃/嬰兒床，收費為每晚 GBP 10.0
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
每間客房在各次預訂之間會留空至少 24 小時 日。
此住宿確認已遵循We Care Clean (貝斯特韋斯特)指引採取清潔及消毒措施。請注意，不同國家和住宿的文化和旅客政策或會有所不同，顯示的政策由住宿提供。
Perfect for a break, beautiful positioning by the lake, bedroom was good size, bed was really comfy and shower was amazing. Would definitely recommend
mandie, 2 晚旅遊, 2020年09月04日
Breakfast was rather disappointing unhealthy and not value for money. Despite covid a served cooked breakfast would haVe been no Less safe than evening meal in the restaurant had I have known it was a cold bag of food delivered to your door I would not have paid the price for it.
Joanne, 1 晚旅遊, 2020年08月30日
Overall the stay was ok. The plus sides was the location however the hotel needs a bit of tlc. The most disappointing part was the initial reception, which to me is SO important. We arrived just as the heavens opened; we asked by chance if our room was ready to check in but was met by a blanket response of ‘3pm’. We didn’t know the hotel/area & wanted to at least use a toilet & dry off. He pointed to the toilet in reception but didn’t offer/suggest that we could use the bar’s facilities to have a coffee/drink etc. We found it ourselves & a lovely young girl was helpful with drink service so we could sit & see what we could do/visit in the rain. Shame about breakfast being in a bag but that was acceptable but only had 1 small shower gel for our 2 night stay. The hot water took an extremely long time to get through for the shower. Meals were fine & service there was quick. Lovely view from our room however and we would return as we had come to do some cycling around Rutland water.
2 晚旅遊, 2020年08月28日
No toiletries in room. Cobwebs in room and carpet poorly vacuumed
WendH, 1 晚浪漫之旅, 2020年08月22日
The room in the annex was clean, the decor a bit tired, bedding was spotless and fresh. Due to covid restrictions a continental breakfast was left at the room door, croissant, sandwich, muffin, apple, carton apple juice, butter and jam- plenty. Reception staff very professional and friendly, adhering to covid policy. I didn’t look round the building but outside, in a beautiful setting beside Rutland water. Easy to find, quiet and out of the way. In my room I could hear opera music for a couple of hours until 11ish and a lot of footsteps from the room above me.
Alison, 1 晚旅遊, 2020年08月20日
Worst experience ever. Chose superior room. Turned out to be dirty, cob webs, blind broken, scums in the bathroom, no hot water and most uncomfortable bed.... this even during covid 19 how appalling Management did not even refund. Poor customer service
Newstar2009, 1 晚浪漫之旅, 2020年08月17日
Lovely place and setting, rooms a little tired, to hot and no fans in room.
paul, 2 晚商務旅遊, 2020年08月10日
We booked one of the ‘Superior Double Suites’ and there was nothing superior about it. At £180 per night I expected it to at least be clean. There were marks on the furniture, cobwebs everywhere and the room just had a grubby feeling about it. We paid for breakfast and were told that due to CoVid it would be a ‘pre-packaged continental breakfast’. We were not told this when we booked, only when we checked in. Breakfast was delivered at 7am (no choice in time offered) and consisted of a canteen style packed lunch; pre-packed cheese sandwich each, three cold (borderline stale) croissants, one blueberry muffin between us, two extremely hard bananas and a carton of orange juice each. The restaurant was open in the evenings so I cannot see why it couldn’t open in the morning. A truly disappointing experience, especially considering the price of the room.
Rebecca, 1 晚旅遊, 2020年08月08日
We had a superior room because I wanted to be overlooking the water. We had a marvellous view and the room was a good size with french doors opening up to Rutland Water. I feel like the hotel is probably suffering from Covid 19 staffing issues and organisation
Jen, 1 晚旅遊, 2020年08月02日
Great location. Room a bit tired but functional. Staff very welcoming. View was outstanding. Pity about the weather.
Karen, 1 晚旅遊, 2020年07月25日