Although we only stayed over one night, it was very welcoming and beautiful. Peaceful and quiet at night. Wonderful pillows.
Elizabeth (1 晚行程)
The bathroom door did not close easily. During the night if someone closed the bathroom door the noise would wake the other person.
The dead bolt on the entry door had been removed, creating s security issue.
There is a nice patio in the rear of hotel, overlooking the lake. But the only way to get there is through the Dining Room, which is closed during the day. So hotel guests must leave the main lobby door, walk outside down a steep driveway to the patio.
The hotel has no swimming place.
We stayed 2 nights. The service came in gave us clean towels made one bed. Didn’t wipe up sink and around coffee maker. Never swept the bathrooms floor left hair on it. I have stayed here alot and love the hotel but have not experienced the cleaning like this. Quite disappointed that way. Otherwise everything else was great!
Greg (4 晚行程)
Good Hotel, Bad Check In
All was good except for hotel policy of scanning and retaining image of drivers license upon check in. This could lead to identity theft. Their data retention and security practices are unknown to the guest.
Hotels.com should require listing of hotels ID scanning policies on hotels description so that guests are not surprised at checkin and face only unpleasant choices.
James (1 晚行程)
The hotel is well taken care of and the view from our balcony makes it even better! The staff is very helpful and friendly from the beginning of our stay to the end. We will always make this our choice!
Vicki (2 晚浪漫旅程)
Michael (1 晚行程)
It’s a great location on the lake. The restaurant was good. The manager Abigail was more attentive to other patrons. I politely brought to her attention; and whether than apologize; she offered an excuse.
Overall- the hotel has been a good experience.