A brand new luxury hotel in Suzhou. The staff is very supportive and very friendly. Good knowledge of English. The room was wonderful with a large bed and high quality amenities. Because the hotel is so new, the staff still needs to get used to their work routines, so bring some patience. The pool, gym, and spa are not open yet and were still under construction when we arrived. We enjoyed a great time at this hotel, the value for money was good, considering that not all facilities were operational. Thank you for a great stay!