溫泉水療酒店

The cleanliness wasn't great and fire escapes were blocked with old mattresses and furniture and dirty pots

Overall nice place to stay. If you're seeking a spa treatment with health benefits this is the place. The spa is based on sulphur springs, so you will have to tolerate occasional smell of sulphur. The smoking culture is still strong and there is an area inside the building on the first floor where people sit and smoke, so you will have to deal that as well. Internet connection nis good but coverage is choppy. If Your room happens to be in the area without Wi-Fi coverage, then you have to rely on local mobile network provider. Staff is curtious and kind.

Great location for relaxing. 45 minutes by tram to Old town Serajevo. Very helpful front desk staff.

This would be perfect hotel in every sense, if there was difference in two things - 1. This is, as many reviews pointed out - therapy center. So, there are many individual separated therapy rooms, for privacy and personal relaxation. However, for other guests there is only a relatively shallow pool with room temperature water. There is no hot tub, jacuzzi, sauna and other things that make weary traveler fall in love with hotel. So, this is not a Spa hotel.... 2. Smoking in all areas. In Bosnia and Herzegovina, smoking is allowed indoor in almost all places. This makes whole hotel filled with smoke and smell of cigarettes up to the point where ceiling lamps show Tyndall effect and smoke gets everywhere.. I smoke, but only outside and I found it difficult to be in this hotel. BUT! aside that, this hotel is fantastic, in very nice area, connected to city centre via fast and comfortable and cheap public transportation, there is wonderful nature to enjoy around and trek and hike and cycle and whatnot! Staff in hotel is wonderful, professional, cordial, versed in languages and they know their business. All they do they do with ease and genuine care for the guest. Hotel is renovated and under renovation with beautiful interior, original paintings from distinguished artists on walls, nice bar, excellent breakfast, and in short, if previously mentioned two things weren't an issue, this would be actually PERFECT hotel!!!

It is good place to stay. It was very loud for few nights but other than that it is worth for the money i paid.

A nice place to stay

Very good nice place to go

Very nice hotel, great food for breakfast and the staff at the desk and many others were very nice.

Bad Hotel...dont desteve a star rating...this is a handicapped rehab facility not a hotel for tourist.

This does not deserve 4stars. My room did not have a balcony,had one small single bed an one hospital bed with a hole in the sheet. The aerial photo is of a public park, not the hotel grounds. The Expedia information is not acurate. I was overcharged and my query was never acknowledged.