We arrived to the Seashell Bay Hotel at around 8pm on 9th August. No one was on duty at the hotel counter. As we didn’t have the local SIM to make the phone call to the hotel staff, we just waited for her return in half an hour later. Subsequently, the hotel staff told us that she only received our booking from Expedia on that day. As al the hotel rooms were occupied, no room was available for us in the hotel. Subsequently, she arranged us to check in another hotel nearby under same ownership. The hotel room that we checked in was quite small and couldn’t compare with the one we booked. Expedia is so ridiculous and messy in its booking system!