Customer services all around were horrible. $400/nt for a smoltering hot room with no AC or amenities, no water pressure, no helpful people,l in sight, outrageously priced food ($40/pp+) and upturned noses at every counter. Will never return or recommend. Didn't feel comfortable or welcome at any time during our stay.
Mitch (1 晚家庭旅程)
Eugenia (1 晚行程)
When we needed the room cleaned ahead of scheduled, it was done to our satisfaction
Staff was exceptional
Kathleen (4 晚家庭旅程)
Staying inside the park was great, and this is a new facility which was very comfortable and clean. Although no TV since they want you to get out into the park, you don't spend much time in your room. Laundry facilities were great, staff was really kind and helpful. Food options in May are a bit limited but stores have snacks and back up.
Satoshi (2 晚行程)
Old Faithful Snow Lodge
The room was nice. No A/C was a little hard to get used to but the fan kept it cool enough in May. I’m not sure how warm it’d get later in the summer. Close to Old Faithful with plenty of shopping and dining nearby.