我們會驗證評價,確定旅客於 Expedia Group 完成預訂。旅客提交評價時可能會收到一張優惠券。只要符合我們的內容指引,無論評價好壞我們都會如實發佈。更多資料於新視窗中開啟
8.6/10
整潔度
8.5/10
員工與服務
7.7/10
設施服務
8.3/10
住宿狀況
8.1/10
環保程度
評價
10/10 完美
2023年3月27日
Yesenia
Yesenia (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年3月13日
Great Staff!!
Staff was very friendly, and the rooms were great for the business trip.
Gary
Gary (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年3月6日
Good
Kelly
Kelly (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年2月28日
Janae
Janae (4 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2023年2月21日
Not returning.
Room was poorly lit. Smaller than expected for a double. Staff was nice but over all I won’t be returning to this place. Valet over charged and over all felt over priced for location.
Miles
Miles (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年1月19日
Ramon
Ramon (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2023年1月15日
Poor service
I travel for work half the month and will not be staying at aloft. I requested a double queen room and when I walked in, noticed my view was a brick wall. The manager and staff informed me they can switch my rooms but views are limited. The staff never got back to and even told me they do something for my troubles. I never received anything. When I booked the room , I added breakfast and told the front desk person I would like to order food. They told me I don’t have breakfast and I had to call hotels.com and have them call the front desk to inform them I had breakfast. I ended up getting charged 50$ for breakfast and even one day was not able to eat because there was none in the kitchen to make breakfast. I told the manager to cancel my order because I was going to be late for work: Overall, I am not happy with the quality of the room because there NO NATURAl light whatsoever coming in: the customer service is terrible and nobody follows up with their promise. I called to get the breakfast adjusted yesterday and was promised a new receipt and I am yet to obtain that. You have to call multiple times and follow up, which I do not have time on a business or leisure trip for that matter! Save your money and go somewhere else.