守護神酒店 - 帕爾瑪

Excellent as always

We found this hotel to be average, not good, not bad but poor value for money. The biggest issue for us was our room was not as advertised. We booked a "city view" double and the photos on the listing showed room-wide, floor to ceiling windows overlooking the leafy canal and this was our main reason to book. However when we arrived our "view" was through two narrow windows onto parked cars and graffiti roller doors in a side street. Because the room was on floor one, passers by on the street (and the apartments in the building opposite) looked into our windows meaning our whole stay we had to keep the curtains closed. I'd be very wary of booking a room with a "view". Staff were average and not very welcoming. Not outwardly rude but not friendly. Check-in was a silent affair and besides the bar man taking our welcome drink order, no one else spoke to us. We weren't even greeted or spoken to at the breakfast buffet. On the positive side the breakfast was okay and our room was clean with a nice bathroom area. The TV also had a few english speaking channels and the curtains blacked out all light for a sleep in. Location wise this is probably just on the edge of where you'd want to be to see the sights of Palma old town but close to the airport bus stop. Maybe if you get a cheap deal or are traveling for business and just need somewhere no frills to stay then this hotel is okay. But we won't be back.

It's an easy walk to the main attractions and lots of restaurants in Palma. Great wifi. Small for two, but clean rooms. Note, the elevator is very small.

Very clean and well maintained hotel. Staff all very helpful. Our room was fairly compact, with a small shower, but for a few nights it was perfectly fine. We had a great view of the cathedral from our window which was a bonus. Breakfast was good - plenty of choice with cold meats, pastries, yogurt, fruit, and a couple of hot items. We were given vouchers for a drink at the bar which was a nice touch. The location was great for sightseeing (within walking distance of the old town, shopping, restaurants, cathedral, etc.) but wasn't in a busy area, so it was pretty quiet. We would be happy to stay here again.

This hotel is ideally placed in Palma, everything is just a short walk away. Staff were all very polite and helpful, the room was on the 10th floor with fantastic views over the city, the cathedral etc. Breakfast was your typical continental fare plus a few Mallorcan extras. All in all we had a wonderful stay, with the only down side being the lack of a working a/c. It did work but was way too hot - we left the window open.