守護神酒店 - 帕爾瑪

Good location rooms small and basic

My husband and I were here to spend a much needed vacation. We booked the palladium thinking it was a 4-star hotel with 4-star ratings. We were very surprised to walk into the hotel to find a smoking lounge in the lobby. Doors wide open. I asked the front desk clerk if this was a non-smoking hotel to which he replied ‘of course.’ Seems contradictory as the smoke from the lobby followed us to the 7th floor bedroom. I am allergic to smoke and asked them right away what our options were. They were not helpful in assisting with a different room or with a refund. I called hotels.com in a panic and they assisted in finding an amazing hotel that was not much more expensive then the palladium. If going to Palma de Mallorca and you are not a smoker - I do not recommend the palladium.

Nice newer hotel, doesn't feel out dated or worn. This was a great location, you can walk everywhere in oldtown/downtown and even catch the city bus for 1.5 euro per person. We took the 20 min bus ride up to Playa Illetes-- huge savings over a taxi for the same time to get there. Breakfast was very nice, coffee was great. We had to leave at 430am and they set us out a little sit down breakfast before our flight. They have smart TVs in the room. We didnt plan to watch any TV on our vacation, but it was nice to sit and watch a movie on Netflix one night after having a long day. The only thing that was less than great was the bed. It's pretty firm, but that seems to be quite typical in Europe. They were however more comfortable than another Palma hotel we stayed at earlier in the week. The staff were very friendly and helpful! Our power converter wasn't working so they lent one from their lost and found box. Welcome sangria (can redeem coupons when you're ready) on the terrace was very nice as well. Hotel view was of the city, cathedral, and sea. Cathedral was about 15 min. walk along the main street-- which is a safe and pretty walk. We stayed here 5 days and would again.

Fantastic hotel in an excellent location, spotlessly clean with a great free buffet breakfast included and great value for money.

the photos definitely looks nicer than the hotel in real life. my favorite part is the bathroom, the bathroom is very clean and modern. the room itself is quite narrow and not very modern as it shown in the pics. the elevator and hallway leading to the rooms were my least favorite part, pretty sketchy and run down. i would think this is more a 3 star hotel and def not 4 stars. although location made up for it, very central and lots around the area and wifi is great.