Service was exceptional. The location was great. The place was terrific. The only…
The hotel was clean was very clean and felt safe with all the precautions taken. The…
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
早餐費用每位約為 USD 11 至 USD 20
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
La Zebra is a very nice hotel. Loved the beach beds, and the little extras like ponchos to wear as coverups, coffee in the room, chocolates and tea each evening placed in the room. Very comfortable beds and a huge shower. The staff was so friendly and accommodating as well. The only negative was when I made the reservation they divided it into two reservations which resulted in us having to change rooms after one night. It made no sense to us since they were putting us into a room exactly the same. I expressed my displeasure at this inconvenience. They made it out that I reserved it that way, but why would I? Luckily it was resolved that day and we were able to finally unpack and get started on our vacation.
Nancy, 1 晚家庭旅遊, 2020年11月30日
Everything was great. Room was nice, staff was nice and the resort itself was nice.
Zachery, 2 晚旅遊, 2020年11月07日
Great spot, great staff and an amazing beach
Leigh, 9 晚旅遊, 2020年11月03日
I looooove this resort! Everything good under one roof! The area is so pristine. The beach is the best! The staffs are so kind and accommodating- Allan, the parking lot security (I forgot his name but he’s so kind), Yonathan and Beto (you should promote him, he’s the best!). One suggestion though is to include the breakfast in the room rates. Most travelers have the automatic mindset of free breakfast and it could further improve the image and value of your resort. Just keep on doing what you’re doing. Will definitely come back for sure!
Julius, 1 晚家庭旅遊, 2020年10月23日
We had an incredible stay at La Zebra. I would definitely recommend my friend to stay at this amazing resort. The food in the lobby on the ocean is amazing. We also enjoyed the incredible beach side service, and massage during our stay.
Cristina, 5晚好友同遊, 2020年10月19日
Upon arrival they promised us our "welcome drink" which never came. We followed up 3 x's and nothing. We then had lunch at the restaurant and the waiters were in the crappiest mood, answering with attitude. Not one smile! Overall the service was disappointing. Tulum offers so many other boutique like hotels, I would look elsewhere next time.
Lynn, 1晚好友同遊, 2020年10月04日
Great place to scape the pandemic, Amazing property and the most amazing staff ever! Great quality food and drinks! Beautiful beach
I.Castillo, 1 晚家庭旅遊, 2020年09月11日
Loved it very much love love love very much will return
2 晚浪漫之旅, 2020年09月01日
Great location! Friendly staff! Updated and clean rooms! Would recommend staying here!
Ryan, 4晚好友同遊, 2020年08月19日
Great hotel and soak tub outside the unit. Staff was great as well as the hotel itself. Great location in the heart of Tulum
Jeffrey, 1 晚旅遊, 2020年08月07日