廣場渡假村俱樂部 - 雷諾

When you pay 150.00 a night for a room you’d think you would have control over the thermostat....not everyone likes to sleep in a stuffy room. Even though we don’t eat breakfast we were told we had to pay 8.00 for a breakfast voucher just to get coffee. That being said, the place is very cute, and clean.

Great service - rooms were a bit dated, but very spacious and a great location

Family of 4 traveling with 2 children. Booked this hotel in Reno as last minute snow trip to Tahoe. Night and morning staff are like night and day. We checked in Sat evening. Staff was unprofessional and borderline rude. I had to inquire about Wi-Fi, parking, entrance to rooms (there's a separate "hotel staff only" service elevator), etc. after checking in. My family struggled to lug all of our bags upstairs while the front desk staff just watched. Didn't even bother to offer assistance. Rooms are spacious though walls are paper thin as we could hear conversations in the next room and even their cell phones ringing. The windows are also quite poor because our room was on the 12th floor but between 11pm-2am we would hear the loud drunken patrons yelling on the streets as they exited the bar across from the hotel. Sounded like they were right outside our window. And we were TWELVE stories up! In addition, our room was right in front of the elevator which I expected there would be more noise due to foot traffic but overall, the noise through the walls and windows overshadowed the elevator noise. Morning staff at checkout were pleasant. Nice and fresh. Change the sheets, change the staff.

Plaza Resort is very clean and front desk are very helpful. We enjoyed our stay. Very clean and friendly stuff.

Super cute hotel and good sized rooms. Good valet parking too. Staff was amazing