It is quite strange for a hotel check in at restaurant and there is no basic equipments like water kettle and air conditioner . It is just purlely a room above a restaurant definitely not worth for a 4 star hotel rating.
The cleaning service is horrible, the cleaning lady keep knocking your door at 9:00am and ask me to leave the room for her cleaning work in 10mins. I aksed them to com back later and she siad no cleaning will be offered if we don't let her clean up the room now. It is strange that the cleaning time on first date was 12:30 pm but the next date must be 9:00am.
Please do not expect it is a hotel.
真實旅客
3 晚浪漫旅程
Hotels.com 真實旅客評價
8/10 很好
2017 年 6 月 4 日
Nice view, great location and the restaurant is also good
Execeptional service: I admit we arrived late at 22:00 from Stuttgart and this is not an international hotel chain. Aware that the reception is at the restaurant wing. The waiter passed the key to me and said you re very late. I assume this was my fault and just said sorry. Given its cottage nature, just gave a pass. So, I parked the car in the garage and offloaded my stuff- we have 3 luggages. And the waiter apparently ready to dash home was reparing his bike. I asked if the gentlemen can help my lady friend to move the luggages as the garage is small and fully parked, so it was difficult to move things not to mention you have to bring your luggages by stairs.
I asked politely if they could help. The answer is awesome, perhaps typical in welfare state like Germany which I totally agree in principle. They replied, " I'm not your bellboy. This is not included." This is a fair comment. I fully agreed if I can say to the same when my delegated work back home is not in my job description. My humble suggestion for the owner or perhaps the waiters are the owners- include helping out guests whenever appropriate or duties as assigned by supervised in your staff job description. I'm ok with that given the price is fair, albeit heat was not on and no wifi password was given (supposed to be included).
Wai Hang
Hotels.com 真實旅客評價
8/10 很好
2015 年 12 月 10 日
Simple but nice
The room is nice and cozy, however, the room is pretty cold even we turned a heater on. This hotel combined with an Italian restaurant, so the restaurant is at the first floor, and the reception is also inside of the restaurant. No breakfast available, but there is a bakery close by.
Wir haben uns hier sehr wohl gefühlt. Die Ferienwohnung war sehr geräumig, vom Balkon Blick auf den Hopfensee, Frühstück war reichlich, viel Auswahl an Wurst, Käse, Brötchen..... es wurde auch immer nachgelegt, so dass immer alles vorhanden war, auch wenn man später frühstückt.
Im Restaurant gibt es sehr leckere italienische Gerichte. Preis-Leistung ist absolut okay
Petra
Petra (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 10 月 17 日
Wir waren mega zugfriedeb immer gerne
Burhan
Burhan (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 10 月 9 日
Hatten ein tolles Appartement mit Seeblick. Sehr freundliches Personal. Immer wieder gerne 😊