跳至主要內容。
所有莫雷洛斯港, 金塔納羅奧, 墨西哥住宿
1 間客房, 2 位成人
全包式住宿

全包皇家里維拉坎昆溫泉渡假村

4.5 星級4.5 星級
適合家庭

溫馨提示

  • 兒童泳池
  • 兒童俱樂部 (免費)
  • 保母或托兒服務 (另外收費)
  • 專人監督托兒服務/活動 (免費)
MEX莫雷洛斯港SM31 MZ03Carr Federal 307 Tulum-Cancun Km 332.15

莫雷洛斯港海濱住宿,設有免費水上樂園、SPA
  • 免費 Wi-Fi
  • 適合家庭

    溫馨提示

    • 兒童泳池
    • 兒童俱樂部 (免費)
    • 保母或托兒服務 (另外收費)
    • 專人監督托兒服務/活動 (免費)
  • 儲印花此住宿可儲 Hotels.com™ Rewards 印花

行程相關限制

新型肺炎提示:旅遊限制急速變化,目的地或設行前檢測及到埗檢疫等安排。  請查閱行程的相關規定。

  • My stay was amazing. The staff was friendly, the food was amazing, and I didn’t want to…2021年04月08日
  • Most things were great at the hotel. I do wish that somewhere while booking they had…2021年04月03日

全包皇家里維拉坎昆溫泉渡假村

低至 HK$2,719
  • Luxury Junior Suite Ocean View
  • Luxury Chairman´s Three Bedroom Suite Ocean ViewDC
  • Luxury Presidential Two Bedroom Suite Ocean View
  • Luxury Presidential One Bedroom Suite Ocean View Diamond Club
  • Luxury Suite Ocean View with Terrace Jacuzzi
  • Luxury Presidential One Bedroom Suite Ocean View
  • Luxury Presidential One Bedroom Suite Swim Out Diamond club
  • Luxury Presidential Two Bedroom Suite Swim Out DC
  • Luxury Junior Suite Swim Out
  • Luxury Suite with Terrace Jacuzzi
  • Luxury Chairman´s Two Bedroom Suite Ocean Front DC
  • Luxury Presidential One Bedroom Suite Ocean View Rooftop Jacuzzi
  • Luxury Junior Suite
  • Luxury Junior Suite Swim Out Diamond Club
  • Luxury Presidential One Bedroom Suite Swim Out
  • Luxury Presidential Two Bedroom Suite Swim Out
  • Luxury Family Suite Ocean View Diamond Club
  • Luxury Junior Suite Ocean View Diamond Club
  • Luxury Presidential One Bedroom Suite Diamond Club
  • Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club
  • Luxury Family Suite Ocean View
  • Luxury Presidential Two Bedroom Suite Ocean View Diamond Club

全包皇家里維拉坎昆溫泉渡假村鄰近一帶

地標

  • 於海灘上
  • 坎昆鄉村俱樂部 - 15.2 公里
  • 坎昆水上狂歡樂園 - 16.9 公里
  • 莫雷洛斯港市廣場 - 20.4 公里

交通

  • 坎昆, 金塔納羅奧 (CUN-坎昆國際機場) - 19 分鐘車程,16.3 公里/10.1 英里

住宿一覽

主要資料

規模

  • 840 間客房
  • 共 4 層

抵達/離開

  • 入住時間:15:00-00:00
  • 退房時間 12:00

行程相關限制

  • 新型肺炎提示:旅遊限制急速變化,目的地或設行前檢測及到埗檢疫等安排。
看門員或前台職員將親自迎接旅客到埗。

登記入住注意事項

  • 需以信用卡或現金按金繳付雜費

  • 或須提供由政府發出且附有照片之身份證明文件

  • 辦理入住手續的最低年齡為 18 歲

同行限制

小童

  • 嬰兒/小童托管*

  • 免費兒童俱樂部

寵物

  • 所有動物不准進入

上網服務

  • 免費 Wi-Fi 服務 (公用地方)

  • 免費客房 Wi-Fi

交通設施

泊車

  • 店內不設泊車位

此住宿接受的付款方式

  • 現金
* 其他詳情或額外收費請參閱注意事項

於住宿內

小孩同行
  • 兒童俱樂部 (免費)
  • 專人監督托兒服務/活動 (免費)
飲食選擇
  • 10 間餐廳
  • 12 間酒吧/酒廊
  • 3 間海灘酒吧
  • 3 間池畔酒吧
  • 3 間池中酒吧
  • 咖啡店
  • 24 小時客房送餐服務
  • 公用地方供應咖啡/茶
  • 燒烤爐
活動設施
  • 酒店提供釣魚活動
  • 酒店提供划皮艇活動
  • 住宿提供快艇活動
  • 酒店專用摩打船
  • 酒店提供遊樂場活動
  • 酒店提供潛水活動
  • 酒店提供浮潛活動
  • 酒店提供排球活動
  • 酒店提供滑水活動
商務設施
  • 商務中心
  • 會議室數目 -
  • 會議中心
  • 電腦工作站
服務
  • 24 小時前台接待
  • 禮賓服務
  • 旅遊/票務協助
  • 乾洗/洗衣服務
  • 髮廊
  • 行李寄存
  • 婚禮服務
  • 多國語言工作人員
  • 行李搬運服務
設施
  • 落成年份 - 2014
  • 升降機
  • 自動櫃員機/銀行服務
  • 指定吸煙區 (違者罰款)
  • 花園
  • 野餐區
  • 露天看台
無障礙設施
  • 無障礙浴室
  • 房內無障礙設施
  • 無障礙淋浴設施
  • 輪椅適用通道
  • 輪椅可達禮賓服務台
  • 輪椅可達登記服務台
服務語言
  • 法語
  • 英語
  • 葡萄牙語
  • 西班牙語

客房設施服務

家的感覺
  • 房內空氣調節 (冷氣)
  • 吊扇
  • 咖啡機/沖茶器
  • 浴袍
  • 拖鞋
  • 熨斗/熨衫板
安穩入睡
  • 枕頭選擇
  • 遮光布簾/窗簾
  • 夜床服務
  • 高級床上用品
活動及設施
  • 露台
清潔梳洗
  • 獨立浴室
  • 按摩浴缸
  • 淋浴式花灑
  • 免費梳妝用品
  • 可要求提供風筒
娛樂消遣
  • 49 吋等離子電視
  • 精選電視頻道
  • MP3 插座
通訊設備
  • 桌子
  • 免費 Wi-Fi
  • 免費本地通話
飲食選擇
  • 免費樽裝水
其他
  • 每天清潔服務
  • 房內保險箱 (適用於手提電腦)

特色

全包

此住宿是全方位服務酒店。酒店房價已包括酒店內的餐飲 (可能有某些限制)。
小費及稅項
已包括小費和稅項。住客可酌情另付小費。
食品及飲品

  • 包自助餐及單點菜餚餐、小吃和當地飲品
  • 提供 24 小時客房送餐服務
  • 房內迷你吧 (包括所有飲品)
  • 一個或多個地點限制飲品數量或種類

活動及設施/設備
包括所有酒店內活動和設施及設備的使用。

水上活動
  • 獨木舟

陸上活動
  • 健身設施
  • 網球
  • 排球

娛樂活動
  • 店內娛樂及活動
  • 店內現場表演
  • 主題派對

不包括
  • 水肺潛水證書
  • 水肺潛水遊覽
  • 水肺潛水班
  • 浮潛遊覽
  • 網球班
  • 高級或進口酒精飲品 (另外收費)
  • 托兒服務
  • SPA/美容設施及服務
  • 由獨立營運商提供的活動和服務
  • 店外觀光活動
  • 前往店外活動的交通

SPA

店內 SPA 設有按摩/護理室。服務項目包括深層組織按摩、熱石按摩、瑞典式按摩及臉部護理。SPA 設有桑拿、SPA 浴缸及蒸氣室。酒店提供各式護理療程,其中包括芳香療法、水療及腳底按摩。

用餐

Gourmet Marche - 此自助式餐廳為你提供國際菜式,並供應早餐、午餐及晚餐。

Zen - 此餐廳專門提供日本菜,並僅供應晚餐。天天營業。

Hunter Steak House - 這高級餐廳為你提供意大利菜,並只供應晚餐)。天天營業。

Grazie Italian Trattoria - 這餐廳為你提供地中海菜,並供應午餐及晚餐。天天營業。

Taj - 這餐廳為你提供印度菜,並只供應晚餐。天天營業。

休閒活動

酒店內

  • 健身設施
  • 戶外網球場
  • 桑拿
  • 水療浴池
  • 蒸汽房
  • 酒店附設網球場
  • 酒店提供釣魚活動
  • 酒店提供划皮艇活動
  • 住宿提供快艇活動
  • 酒店專用摩打船
  • 酒店提供遊樂場活動
  • 酒店提供潛水活動
  • 酒店提供浮潛活動
  • 酒店提供排球活動
  • 酒店提供滑水活動
  • 水上樂園免費入場

獎項及聯繫

綠色/可持續發展酒店
此酒店已參加Green Globe,該計劃旨在衡量酒店對下列一個或多個方面的貢獻:環保、社區、文化遺產、本地經濟。

全包皇家里維拉坎昆溫泉渡假村的注意事項

其他名稱

  • 全包皇家里維拉坎昆溫泉渡假村莫雷洛斯港
  • 全包皇家里維拉坎昆溫泉渡假村全包式度假村
  • 全包皇家里維拉坎昆溫泉渡假村全包式度假村莫雷洛斯港
  • Royalton Riviera Hotel
  • Royalton Riviera Hotel Cancun
  • Royalton Riviera Cancun Resort All Inclusive Puerto Morelos
  • Royalton Riviera Cancun Puerto Morelos
  • Royalton Riviera Cancun Inclu

政策

此住宿現正實施加強清潔及旅客安全措施,特此知會旅客。

住宿採用消毒劑進行清潔;各批旅客入住之間以消毒劑清潔經常觸及的表面;床單及毛巾以至少 60∘C/140∘F 高溫清洗。

住宿有向旅客提供口罩等個人保護裝備。

保持社交距離;住宿職員穿戴個人保護裝備;在主要接觸區域內,職員與旅客之間以膠屏分隔;員工定時量度體溫;可為旅客量度體溫;住宿有向旅客提供酒精搓手液。

可提供非接觸式登記入住及非接觸式退房服務。

早餐、午餐及晚餐有供應獨立包裝外賣食物,亦可透過客房送餐服務點餐。

此住宿確認有遵循Intertek Cristal (國際第 3 方專業機構)清潔及消毒指引。

此住宿接受信用卡及現金。

額外收費

提供嬰兒/兒童看護服務 (另外收費)

我們已列出住宿向我們提供的所有收費資料。然而收費可能根據住宿日數或所訂單位等因素而有所不同。

全包皇家里維拉坎昆溫泉渡假村常見問題

  • 我可否免費取消全包皇家里維拉坎昆溫泉渡假村的預訂,並獲發全額退款?
    是。全包皇家里維拉坎昆溫泉渡假村在我們網站上有提供可全額退款的客房,於登記入住前幾日取消預訂即可。有關具體條款及細則,請務必參閱此住宿的取消預訂政策。
  • 全包皇家里維拉坎昆溫泉渡假村目前有採取哪些清潔衛生措施?
    此住宿確認以下事項:住宿採用消毒劑進行清潔。另外,住宿有向旅客提供酒精搓手液;住宿有實施社交距離措施,而且住宿職員穿戴個人保護裝備。請留意:上述資訊由我方合作夥伴提供。
  • 全包皇家里維拉坎昆溫泉渡假村是否設有店內泊車位?
    很抱歉,全包皇家里維拉坎昆溫泉渡假村不設店內泊車位。
  • 全包皇家里維拉坎昆溫泉渡假村是否設有泳池?
    是的,此住宿設有8 個室外泳池及兒童泳池。
  • 全包皇家里維拉坎昆溫泉渡假村是否允許寵物入住?
    很抱歉,恕不准攜帶寵物及服務類動物入住。
  • 全包皇家里維拉坎昆溫泉渡假村的登記入住及退房時間為何?
    你可於 15:00 至 0:00 登記入住。退房時間為 12:00。住宿可提供非接觸式登記入住與退房服務。
  • 全包皇家里維拉坎昆溫泉渡假村內或附近是否設有餐廳?
    是的,店內有 10 間餐廳,坐擁國際菜式。附近餐廳包括 Los Caporales (6.9 英里外)、Bugambilias (7.4 英里外) 及 Momo (7.4 英里外)。
  • 全包皇家里維拉坎昆溫泉渡假村是否附設娛樂場?
    是的,住宿設有娛樂場,配備 12 部娛樂場博彩機及 8 張娛樂場賭枱。
  • 全包皇家里維拉坎昆溫泉渡假村店內與附近有哪些觀光玩樂活動?
    你可享受划橡皮艇、滑水及釣魚等店內活動的樂趣,並到店內網球場精進球技。店內其他休閒康樂節目包括排球。你可享用 SPA 服務,於 Spa 浴池中療癒五感,又或在 8 個室外泳池中任選一個暢泳。全包皇家里維拉坎昆溫泉渡假村亦備有3 間池中酒吧、3 間池畔酒吧、娛樂場、夜總會、桑拿及蒸氣室。

最近的評價

不錯 7.8 共 1,432 則評價

欠佳 2.0
Not what I expected at all!
My family stayed in a presidential suite that was treated like a normal room. To there was no cleaning service on some days, no turndown service. The bathroom door was broken, the lights in master suite would go out when my wife used the hair blower. The hot tub was extremely nasty with dead bugs and grime. Also there is broken glass that two of my kids cut their feet on while walking on the artificial grass. Room service took really long when asking for anything and never brung the order completely right. Also by having this suite I though my family had access to the entire resort. Which was not the case. So I had to purchase and upgrade bracelet which feels like a scam when you are staying in a presidential suite. These types of things should be communicated to guest that is paying more than other guests that do not have the same suite!
don, us8 晚家庭旅遊
一般 4.0
STAY AT YOUR OWN RISK
We were quite disappointed with our trip. We paid for a double bed swim out room for 4 nights for our family of 4. We checked in and we were told that they didn't have any double rooms available and were told that they couldn't guarantee a room with a double bed even with us booking our vacation 4 weeks in advance. Apparently this happens a lot as there was another family at the front desk asking for a different room because they had the same issue. After a day and a half of our 4 night stay and 5 trips to the front desk, we finally got a room with two double beds. The last night of our stay, my daughter woke up with bites which we found out later were bed bug bites. We pulled the sheets off the bed and there were stains and droppings under our sheets. Our last night we spent there, we all slept in our clothes. This was one of the many disappointing fiascos. They advertise 12 restaurants but good luck getting to eat at any of them! You had to make reservations the day of and you have to wake up at 7 am to make your reservations for that day. If you waited to 9 am to make them, the restaurants were full for the day and you couldn't make it for the days ahead. We settled and ate mostly at the buffet which consisted of mediocre food and watered down drinks. Concierge desk didn't do much with COVID testing. You do it your own via QR code and waited days to hear back. For the money we spent, we could've had better experiences somewhere else. Good luck staying here.
us4 晚家庭旅遊
欠佳 2.0
Did not have my confirmation info and pd 325.00 tostay
Joy, us4晚好友同遊
完美 10.0
Catrina
It was GREAT! I'd watch out for the in room credit. The staff explains it as though you can use the credit on things such as the Spa but its only a coupon book that's given to you and the rest is out of pocket. I ended up spending 130 cash because I only received a $25 dollar of coupon and that was my room credit portion. Overall the experience was great and my kids had a great time
Catrina, us5 晚家庭旅遊
完美 10.0
We loved it, you probably will too.
Our second time here in 3 months. Royalton is an above average all inclusive in Cancun. The rooms are great, big and comfy, and the food is well above average from other all-in places we’ve stayed. Beach area is blah, too much seaweed, but lots of pool choices for every mood. I highly recommend diamond club. Being able to make all your dinner reservations in advance and have a separate pool to visit when the main pool gets too busy is worth it. Had the one bedroom suite in Nov., had the junior suite in Feb. With a kid in tow, I recommend the one bedroom for a little privacy. If it’s just a couple, the junior suite is plenty of room. The service is what sets this place apart. Everyone tried to make everything as great as possible. Special kudos to Josue at the pool bar and Daniella the concierge for helping us out so much. I would definitely stay here again. Only suggestions I would make to management. There are no smoking signs all around the pool area but zero enforcement as people were smoking around us all the time and no staff said a word. Also, several times I saw other guests smoking marijuana in plain sight of staff and still nothing. I’m no prude, but when I’m walking around the resort with my kid getting punched in the face by the smell, it’s a bit off putting. Not that I think this doesn’t happen at every place, but I think Royalton is better than that. Also, a few more beers to choose from would be nice.
Staci, us5 晚家庭旅遊
完美 10.0
We loved it, you probably will too.
Our second time here in 3 months. Royalton is an above average all inclusive in Cancun. The rooms are great, big and comfy, and the food is well above average from other all-in places we’ve stayed. Beach area is blah, too much seaweed, but lots of pool choices for every mood. I highly recommend spending the extra for diamond club. Being able to make all your dinner reservations in advance and have a separate pool to visit when the main pool gets too busy is worth it. Had the one bedroom suite in Nov., had the junior suite in Feb. With a kid in tow, I recommend the one bedroom for a little privacy. If it’s just a couple, the junior suite is plenty of room. The service is what sets this place apart. Everyone tried to make everything as great as possible. Special kudos to Josue at the pool bar and Daniella the concierge for helping us out so much. I would definitely stay here again. Only suggestions I would make to management. There are no smoking signs all around the pool area but zero enforcement as people were smoking around us all the time and no staff said a word. Also, several times I saw other guests smoking marijuana in plain sight of staff and still nothing. I’m no prude, I live in Vegas so I get it, but when I’m walking around the resort with my kid getting punched in the face by the smell, it’s a bit off putting. Not that I think this doesn’t happen at every place, but I think Royalton is better than that. Also, a few more beers to choose from would be nice.
Staci, us5 晚家庭旅遊
完美 10.0
We loved it, you probably will too.
Royalton is an above average all inclusive in Cancun. The rooms are great, big and comfy, and the food is well above average from other all-in places we’ve stayed. Beach area is blah, plenty of chairs and umbrellas, too much seaweed, but lots of pool choices for every mood. I highly recommend diamond club. Being able to make all your dinner reservations in advance and have a separate pool to visit when the main pool gets too busy is worth it. Had the one bedroom suite in Nov., had the junior suite in Feb. With a kid in tow, I recommend the one bedroom for a little privacy. If it’s just a couple, the junior suite is plenty of room. The service is what sets this place apart. Everyone tried to make everything as great as possible. Special kudos to Josue at the pool bar and Daniella the concierge for helping us out so much. I would definitely stay here again. Only suggestions I would make to management. There are no smoking signs all around the pool area but zero enforcement as people were smoking around us all the time and no staff said a word. Not that I think this doesn’t happen at every place, but I think Royalton is better than that. Also, a few more beers to choose from would be nice.
Staci, us5 晚家庭旅遊
完美 10.0
The property was super clean. Food was good and everyone was nice.
us3 晚家庭旅遊
很好 8.0
This was my 7th stay and first time being slightly disappointed. I am a frequent traveler and as an Expedia VIP i am usually offered a series of perks, none of which were even raised. I enjoyed the location and amenities and Julio who provided drinks at infinity and main pool made up for the shortcomings!
us4 晚旅遊
很好 8.0
Staff was fantastic. Had a lot of amenities closed and activities were very limited. Construction was loud. Food was great
us7 晚家庭旅遊

全包皇家里維拉坎昆溫泉渡假村