A little difficulty with the check in people speaking English but other than that it was good. A lot of kids because there is an amusment park close by
ian
ian (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2018年1月11日
Somebody smoked in my Non-Smoking room
The hotel is fine, the staff there are nice and polite, the gym is small but ok and the swimming pool is really cool. Overall, it meets my expectation until the day before I checked out. I was out for business whole day and back in my room about 10pm. Then I immediately realized someone had smoked in my room. I checked the room carefully and believed someone came to repair something (I don't know exactly what they worked on but I saw some trace of hot glue next to the sink.) I was so tired and went to sleep anyways with the smell in every corner of the room. I told the staff at front desk about this the next morning during check out. They confirmed that some hotel employee went to my room for repairing (they didn't tell me what though, and I don't care). They didn't find out if that guy smoked in my room before I left hurry to catch my train. I did ask them if I can get a refund for one night cause my room is a Non-Smoking one and the smell told me someone did smoked there. They didn't refund me.