Got a villa with private pool for 6 of us with all inclusive option. There were blood stains on the wall and pieces of the wall was peeling. Towels had rips in them and they were no longer white, they were gray. Our private pool wasn’t clean at all and all of 4 days we stayed they didn’t come once to treat it. We took out a bed sheet and laid it on the pool to soak up the dirt layer on the water. Went under the maintenance hole to figure out how to turn on the jets of the pool and add more water ourselves, because nobody speaks English. DONT GET ME STARTED ON THE FOOD. I have never had this consistently disgusting food in my life, as if they were trying to serve bad food on purpose. I’d prefer McDonald’s or Costco food over this. DO NOT EAT you will be sick. There was a kitchen so we wanted to hire a chef to come cook for us but there is no pots and pans, dishware or silverware. There was a construction right next door and a dozer would wake us up at 7am (5am our time). They didn’t provide a COVID test, or knew where we could supply ourselves with one. The best thing they ever did was to get us a taxi to leave the place, we had to go 4 hours before our flight to ensure all of the Covid tests were handled which basically turns a whole day into a travel day.
Won’t be back, will do my best to let my friends know they won’t fall for this trap. This taught us one thing, don’t look at overall reviews and look at the most recent reviews instead. This place is in ruins post covid.