Not enough bath accessories for 2 persons in the room…
Amazing view, comfort was excellent. Other than lack of towels, it was a great stay
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
每間客房的每晚一般雜費按金為 USD100 (每次住宿最多為 USD300)；登記入住時收取。退房時，住宿將退還所有剩餘的代用金。視乎你的銀行而定，代用金會在 7 個工作天後退還至信用卡；退還至扣帳卡則需 14 個工作天。
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
每間客房在各次預訂之間會留空至少 24 小時。
此住宿接受以Visa、Mastercard、American Express、Discover、Diners Club、JCB International及Carte Blanche付款。不接受現金。
凱悅酒店 (Hyatt) 慣常做法如下：即使旅客要求保持私隱，酒店職員至少每 24 小時仍可進入任何有人在內的客房 1 次。在進入有人在內的客房前，我們會盡力預先通知已登記的旅客。
I know this hotel is not the most expensive but neither the cheapest in D.C. My biggest complaint is the breakfast. I know we are in COVID days, but I have stayed in other hotels in D.C. and they have better options (this hotel didn't even have a toaster, and the improvised sandwiches were overcooked or had almost nothing inside). The shower in the room the ceiling had humidity, there was only one soap to wash your hands and to take a shower.
Juan Sebastian, 1 晚旅遊, 2021年11月08日
Called for wash cloths , never received it, no cups for coffee maker, telephone wasn’t working, handicap bathroom
Horrible, they had no room for me. I had to sleep in my truck.
Nicholas, 1晚好友同遊, 2021年11月06日
enjoyed my one night stay. Sam was very friendly during check-in. Did not like the lack of heat and hot water. loved that it was very close(two blocks) to the Metro. Would consider staying again with more heat and hot water. Bed was comfortable(a little too close to the window)
Benjamin, 1 晚旅遊, 2021年11月05日
I'll start by saying although this is a "non-smoking" establishment it certainly didn;t seem like it. The smell of tobacco and marijuana permeated the hallways and the elevators.The mini-fridge in the room didn't work at all. It barely kept water cold and after a day it smelt of wires burning. I utilized the pull out sofa and found previous guest items under the couch. The sink nor shower drained properly. And with the exception of a gentleman named Sam the staff was rather rude and unhelpful. There is no real area for valet parking and for what they charge you would think there was at least a garage, nope just a few empty spaces behind a building the hotel has no affiliation with.
Christine, 3晚好友同遊, 2021年11月04日
Being on New York Ave meant there was a lot of traffic noise, so sleeping was difficult. The bathroom sink did not drain. No one came to fix it after i called. the TV signal kept breaking up, making watching anything difficult. The "breakfast" was probably the worst of any free breakfasts I have had at any hotel. Even Motel 6 does a better job.
Bryant, 2 晚旅遊, 2021年11月03日
It wouldn't have been nice to know before arriving that there would be additional cost for parking.I would have much rather stayed in a nicer hotel for $200 a night.I stayed at the Hyatt Place in Virginia beach for 14 days the facility was immaculate and the service was much better. Very unprofessional overall
Kelley, 1 晚家庭旅遊, 2021年10月31日
We stayed for 5 nights. Throughout the entire stay we were unable to get clean towels. I asked the housekeeper and front desk. Both of which stated that they would send some up, but it never happened. The entire hotel smelled of marijuana to the point of the sheets smelling like it. The shower water was luke-warm at best with very little pressure. After checking out I was charged an additional $500. After calling the hotel to ask I was told this was a mistake but a manager would have to fix it. The manager was “too busy” to help and my name, phone number, and email was taken. I was told someone would call me back. After almost 3 days without someone reaching out I called back and was told again that they were too busy. I finally had to get this taken care of with my credit card company due to the hotel being too busy to fix their mistake.
Ansley, 5 晚旅遊, 2021年10月31日
Hotel very unimpressive. Had to call for more soap, toilet tissue, etc. No real amenities. Nearly broke my neck in tub when I showered… It was like an ice-skating rink with no protection against falls. The one shining star was Chris, the valet parker, who was so friendly and accommodating.
Sheila, 3 晚旅遊, 2021年10月24日
The hotel itself was great, but the service wasn’t so great. We didn’t have any shampoo or soap. And the parking is not convenient. It was a struggle to find a parking spot paid or not. And the hotels only option is vallet parking at an additional cost. There were several people knocking on our door despite the do not disturb sign. And at one time we had a hotel worker knock on our door and say “sorry it said your room is empty” when we had been there for a whole day already. Overall, a disappointing stay for a great hotel.
1 晚家庭旅遊, 2021年10月23日