The stay was amazing. the lady that checked me in was very helpful and informative. When I woke up in the middle of the night I went to the ground floor to get a snack. The lady working the front desk was sitting on her phone watching a video. I attempted to buy an item and she pointed to the self serve tablet. I walked over and attempted to use it,but was unable to find the item on the tablet. I asked for help and she walked over and looked it up another way , without finishing the purchase, she then walked back over to the chair to continue with her video. The tablet screen went blank and I asked for help again. She appeared irritated, and rang me up.It took 2 minutes of her time. I was joking about the tablet being broken although all she had to do is ring me up in the first place instead of worrying about a video call. A little disappointed, but all in all a good stay.