Sheets had visible dirt on them room smelled terrible. Oh, one of you I accidentally left my bathroom kit and it was thrown out by the maid service.
Christopher
Christopher (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年5月9日
Jason
Jason (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2023年5月6日
Meghan
Meghan (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2023年5月1日
Joseph
Joseph (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年4月27日
Chloe
Chloe (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年4月23日
Deb
Deb (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年4月17日
Hotels.com customer support can leave you stranded
I was unable to check in to the hotel as my booking was cancelled. I tried to get help through hotels.com support and the virtual agent said my booking was unavailable. Thankfully the hotel manager was able to book a room for my family at a little bit of a higher rate. Our check in was delayed by an hour and a half due to this inconvenience and we were almost late for the event we had come to town for
Michael
Michael (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2023年4月12日
Spokane Howard Johnson Hotel Stay
Staff was cordial. The room was clean. Plenty of towels.
But no hot water!
When I checked out, I told the front staff that I had no water & that I had previously called the front desk to tell them I have no hot water.
They did not offer to comp me on this issue.
I was disappointed.