Guests were not informed that only one pool is open. The overall condition of resort is…
Lousy check in system at front office, Waited for 1&1/2 hours to check in. Amenities…
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
成人早餐費用約為 PHP 1200 至 PHP 1200，小童則約為 PHP 600 至 600
機場接送的收費為每輛車 PHP1700 (單程)
兒童的機場接送費用為 PHP 1700 (單程)
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
每間客房在各次預訂之間會留空至少 24 小時 日。
The property and aminities were amazing, staff were friendly and accommodating
2 晚旅遊, 2020年02月01日
The resort is lovely but what makes it amazing is the service that the staff provides!! My family enjoyed our stay so much .. thank you 😀
HEBE, 1 晚家庭旅遊, 2019年12月03日
The resort was very nice but the room we stayed in was not so nice. We were charged extra for my child to use the waterpark. We had to pay for none motorise activities and even for using the floaty. Most of the staff are very friendly.
Jennifer, 3 晚家庭旅遊, 2019年07月10日
It’s designed for kids with it’s many pools. Since we didn’t have kids, we found it too noisy with them screaming in the pool.
Sunset, 1 晚浪漫之旅, 2019年07月01日
It’s a nice place. A lot of swimming pool that is mostly 4 ft deep. Buffet was good. They had the buy 1 get 1 free at the time we stayed. Staff were friendly and accommodating but the price is too expensive for for a 3-4 star resort.
Evelyn, 2 晚家庭旅遊, 2019年06月19日
Very attentive staff.. Food was great.Love all their swimming pools.The waterpark was fun.
1 晚旅遊, 2018年12月28日
It was good, but I was expecting for the hotel to reach out if they are able to provide my preferences for the beds. I specifically requested 2 twin beds but was not provided with those. That was alright though I was expecting the hotel to reach out in cases they are not able to expect the expectations of their costumers
3 晚家庭旅遊, 2018年12月23日
We checked in a little late that day. I booked a room with water view and all I got was barely a view...a corner room with a leaking air conditioner. Made several call to request to be moved but was told it was fully booked. Eventually went down to the main desk and miraculously, they did have another room! Photos of the rooms from your website are quite deceiving. It made it look nice and modern but reality, it needed some up keeping...the towels and sheets were over used and old. It really was quite disappointing! The only thing that was nice was the pools shared with Solea. There was a water park onsite but you have to pay extra to use it. They were renovating their restaurant so we had to go to Solea for breakfast...food was nothing to be excited about.
Veegie, 3 晚家庭旅遊, 2018年06月25日
The place was amazing! Like super!!! I liked the idea that it was by the beach, amazing pools and a mini water park! I just have a concern on how the staff communicate, specifically the front desk, from the moment we checked in abnd out, they have little interaction, not smiling, very slow, abnd to top that, the room wasn't ready when we arrived, we arrived 2hrs late ao I suppose it was already set up, but we waited long. I would recommend to retraining the front desk personnel right away
Jetro, 1 晚浪漫之旅, 2018年06月11日
Short business trip and didn't have the chance to explore and make use of the many water facilities/attraction
Nilo, 1 晚家庭旅遊, 2018年06月05日