We had a great stay with our family of 5 and enjoyed the beach and the large pool…
Our experience was poor. The resort advertises about being family friendly but the rooms…
此住宿聲明其有遵循衛生及安全部 (泰國)及Safe Travels (世界觀光旅遊委員會)清潔及消毒指引。
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
自助早餐需額外收費，成人約為 THB 600，小童約為 THB 300
機場接送的收費為每輛車 THB1800 (單程；最多接載 2 人)
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
此住宿確認有遵循Safe Travels (世界觀光旅遊委員會)清潔及消毒指引。
如需轉乘服務，旅客必須於到達 72 小時前聯絡酒店，酒店電話號碼請參閱預訂確認書。
入住時使用的信用卡 (以備雜費之用) 之持卡人姓名，必須是主要訂房人。
按金：THB5000.00 / 每次住宿
Lovely stay at Mai Khaolak, staff friendly and helpful. Rooms of good sizes, plenty of pools and great surroundings. Definately will be going back.
Cat, 8 晚旅遊, 2018年10月19日
Staff great. Food good. Nice hotel for family No complaints
L W K, 7 晚家庭旅遊, 2018年09月27日
Hotel staff are very friendly and helpful. One of the best hotel in Kai Lak.
Gary, 3 晚旅遊, 2018年08月16日
The rooms were spacious with two separate rooms where the lounge could be made up into another double bed to accommodate parents and children in separate rooms and the pools were extensive with lots of separate areas with lounges. The children’s pool area had an excellent water slide area although there were a few injuries while we were there. The breakfast was ample and I loved the fact there was a selection of freshly squeezed juices, including my favourite, carrot juice. However, the resort was badly let down with its cleanliness. Dirty plates were left outside rooms for days, attracting wildlife and ants and often rooms weren’t cleaned until late afternoon and even 9pm one night, when the children were in bed. The cleaning was very superficial with a quick wipe over of surfaces. Toiletries were often not replaced and had to be asked for. Having read other bad reviews about the hotel, it did appear as though the hotel was trying to look as though they were doing something about it as towards the end of our stay they had staff taking photos of each other performing customer service. This was particularly evident in the breakfast area where someone was being photographed on one occasion going around talking to guests. Of course this only happened when the photographer was in tow.
Jenny, 5 晚家庭旅遊, 2018年07月14日
Hotel under renovattion. Mostly closed down. Like ghost town with disappointed guests and disinterested staff. was offered a refund for our eaarly departure ut have not heard back since, even after several emails. Never again. Isolated location with nothing to do. Lot of stray dogs for the kids to play with.
Heidi, 7 晚旅遊, 2018年06月17日
Wonderful restful holiday, lovedthe pool and beach, Will come back again
14 晚旅遊, 2018年05月13日
At breakfast one morning, I asked for two fried eggs at the omelette corner. A couple of minutes later, I returned to get the eggs, which were just about ready. At that moment, a European guest came and asked for the same. The female staff making the eggs put the done eggs on a plate and was about to give it to the European guest first right in front of me. Only when I said ‘that’s mine’ did she withdraw the plate from the European guest and give it to me. After breakfast, we found water gushing out from the toilet bowl in our room. After fifteen minutes and two calls without any help coming, I went to the front desk personally. The staff were all engaged with various guests, so I queued up. A European lady then came and stood beside me. Then, a staff came out from the office behind. He came across to us and asked the European lady how he could help, totally ignoring me. I said to him ‘Excuse me’ twice, but he pretended not to hear me. Only when I said ‘Can you hear me?’ did he turn to me. I told him I was queuing up before the European lady came, and demanded to know why she was served first. A female staff noticed what was happening, came over and indicated to the male staff to leave. She then resolved the toilet problem for me. The next morning at the omelette corner, the same lady, obviously recognizing me, vengefully went ahead to serve a European guest who came later than me first. I've told the head manager and restaurant service manager about these incidents.
Wing Kam Raymond, 3 晚浪漫之旅, 2018年03月04日
Bra hotell och frächt! Wifi var det enda dåliga!
7 晚家庭旅遊, 2020年02月10日
Værelserne var udemærket opdelt og størrelsen acceptabel til en familie på 4, men i dårlig stand. Vi var nød til at flytte værelse én gang grundet kraftig lugt af fugt og det håndterede de desværre ikke godt, hvilket nok har udløst det dårlige samlet indtryk. Det andet værelse virkede umiddelbart bedre ventileret, men efter et par dage sneg samme lugt sig ind. Beliggenhed fin i forhold til strand og gode udendørs faciliteter. Hotellet er delt i to sektioner og andet sektion længst væk fra stranden er nyere og værelserne mere attraktive, men ulempen er afstanden til hjertet af området samt vigtigst af alt stranden. Jeg er sikker på at man nok skal få et ganske fint ophold, men det er ikke et sted vi ville besøge igen.
8 晚家庭旅遊, 2020年01月23日
Bra hotell i lugnt läge på Khao Lak. Lite dyrare än andra hotell vi bott på i Thailand. Barnen älskade shower osv, poolerna är barnvänliga. Maten på hotellet ok, men inte så mycket mer Finns bra restauranger på stranden nedanför.
Tobias, 9 晚家庭旅遊, 2020年01月22日