Terrible security issue. At the late night, one stranger just got into the hotel and followed my female colleague into the elevator, and almost followed her to the hotel room. There was someone at the reception but it just happened. After escalated this issue, hotel guys did not give us good answers, just said they will prevent that happens again.
And when we are leaving, we booked the hotel car service to the hotel. It just delayed for almost 30 minutes. They just said it's because of traffic issue, and did not called and pushed the car aggressively.
Anyway, although the hotel and other service are ok, but security should be the #1 priority. So I have to give this very low rating to this hotel. Never seen this kind of security issue happened in other hotels I stayed before. It is ridiculous.
Helpful Front Desk Staffs
Front desk staff is very friendly and helpful to confirm my flight waiting list back-and-forth with troublesome airlines CSR.
This is not a hotel near downtown, its better for business trip nearby.The lobby check-in services are good. They can help you and give you some guides. Room is just fine and acceptable. The room cleaner didn't make up the room quiet well, maybe I didn't leave enough tips for them. There's also an italian resterant in the hotel with delicious lunch and dinner. The most attractive part of the hotel to me maybe the breakfast buffet, besides lots of typical salads, fruits, beverages, ready cooked courses, dumplings, hot soup and breads, they also provide the omlette or traditional vietnam noodles on demand.
The room is the biggest i've ever stay. Also, the internet is way to fast which impressed me so much. However, the location is a bit boring.
Good! Very Nice!
Good Service / Hotel condition
Want to stay next time again!